01UG.book Page 20 Wednesday, March 7, 2007 300 PM | Xerox 2218

01_UG.book Page 20 Wednesday, March 7, 2007 3:00 PM

Troubleshooting

	Page 10-20				Xerox FaxCentre 2218 User Guide

Image 198

Xerox 2218 manual 01UG.book Page 20 Wednesday, March 7, 2007 300 PM

Contents

FaxCentre User Guide AL7 1BU England Table of Contents Paper and Other Media Copy Maintenance New Drum Clean Drum Printing Problems Problems at InstallationCopying Problems Faxing Problems Solution Chart 01UG.book Page vi Wednesday, March 7, 2007 300 PM Welcome Introduction Xerox FaxCentre Italic Typeface Specification NoteAbout This Guide Bracket Text Typeface Related Information Sources Information available for the product consists Customer Support Safety Notes Electrical Supply Maintenance Electrical Safety InformationOperator Accessible Areas Cleaning Your Product Operational Safety Information Disconnect DeviceDo These Maintenance Information Ozone Safety InformationDo Not Do These Radio Frequency Emissions Laser Safety InformationConsumables United States and Canada Product Safety Certification Agency Standard Regulatory Information FAX Function Data Coupler Information Canada Environmental Compliance Canada Illegal Copies Previous military service 01UG.book Page 18 Wednesday, March 7, 2007 300 PM Product Recycling and Disposal 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Getting Started Unpacking TapeScanner Module CD Contents Drivers CD Scanning Software CD On the CD CD InstallationCan be installed on your PC ¾ Select your preferred language Machine Overview Options Module Paper Release Lever Tray Front Cover Component LocationSide Cover Optional Rear View FaxCentre 2218 Control Panel Functions Enable One Touch KeysControl Panel Overview Navigation keys Display Status keys Collated ResolutionSided Copy Manual Dial Job StatusManual Group Phonebook One-touch keys Clear/Clear All ACConfirmation Define or edit the fax number and ID for a key ¾ Open the front cover Installing Drum and Toner CartridgesSide cover Upward until it locks into place ¾ Close the front cover and the side cover Xerox Making Connections Document FeederTelephone Line USB or Parallel Port Cable On I position Powering On the Machine¾ Connect the AC Power Cord to Machine displays ’Warming Up Please Wait...’ Loading Paper An additional ¾ Pull open the Paper Tray. Paper Tray isRear Guide ¾ Do not fill above the Maximum Fill Line Max Fill LineCorner Snubbers 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Machine Setup Status Off Machine Setup OptionsLTR / A4 / LGL / Folio 15 / 30 / 60 Inch LowHigh Off Slow Discard Size Installing Software Installing DriversSystem Requirements Macintosh Installing Drivers in WindowsWindows 98/Me/NT 4.0/2000/XP Linux Click Next to install your selections ¾ Click Next 01UG.book Page 28 Wednesday, March 7, 2007 300 PM 01UG.book Page 29 Wednesday, March 7, 2007 300 PM PC. Start your PC and switch on the FaxCentre ¾ The Add New Hardware Wizard will display. Click NextNext Add Printer icon Click Next when prompted then click FinishScan driver for the FaxCentre 2218 is now loaded Win9x directory and click OK ¾ Choose Yes to print a test page and click Finish Test Print Installation process is now completeTest Print or Scan Test Scan 01UG.book Page 34 Wednesday, March 7, 2007 300 PM Paper and Other Media Loading the Paper Trays Using the Paper TraysPreparing Paper for Loading Until it locks into position Rear Insert it into the requiredGuide ¾ Ensure that the paper is Max Fill Line Corner Snubbers Required tray is lit on the Status Map Using the Bypass TrayPaper Supply key until Status Map Loading the Bypass Tray Paper Support Bypass Tray Enter ¾ Press Enter Setting the Paper SizeDisplay shows Tray 1 Size on the bottom line Selection Media Size Media SpecificationsMedia Sizes and Types Paper Tray Bypass Tray Plain paper 01UG.book Page 10 Wednesday, March 7, 2007 300 PM 01UG.book Page 11 Wednesday, March 7, 2007 300 PM 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Fax Document Feeder Faxing ProcedureLoad the Originals ¾ Remove all staples and paper clips prior to loading Document Glass Fax mode Fax key remains illuminated When selectedSelect the Fax key Align with the registration arrow in the rear left corner Select the Fax Features Enter the Fax NumberNumeric Keypad Clear/Clear All Enter Press StartJob Status Job Status Enter Navigation Keys Dialing Methods Dialing Method InstructionsKeypad Dialing Dialing from the Phonebook One Touch DialingSpeed Dialing Manual group dialing Manual Dialing RedialCharge Code Basic Fax Features Feature Description Mixed Contrast SettingsText Photo Sided Yes Special Fax Features Menu/Exit Enter Navigation Keys Toll Save Memory Fax Delay Fax Priority Fax Poll PollingTX Poll Batch TX Secure Receive Print PC Fax Configure PC FaxExample of configuring PC Fax on a network Xp ¾ Select the Network radio button ¾ Select Browse Cover Without having a Network Kit installed on the machineTo Send a PC Fax Wizard will pop-up Feature Instructions Recipients 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Fax Forwarding Choices are Mailbox Setup Create a Mailbox Press Enter. Repeat steps 6 Delete a Mailbox To delete a mailbox Store in the mailbox Mailbox ProceduresStoring Documents in a Mailbox ¾ Press the Menu/Exit key Printing Mailbox Contents Deleting Mailbox Contents Polling from a Mailbox ¾ Select Poll From and press EnterKey and press Enter Sending to a Mailbox Fax Setup Options Changing the Fax Setup Options Enter Machine Status Fax Setup Options Phonebook Setup Speed Dials NewEdit Phonebook Setup Group Dials Phonebook Setup One Touch Keys On-Err Up to 5 digitsHigh All Dial ModeFax Auto Tray Tone Drpd Mode Set Copy Current Reduction Number of Copies Enlarge Setting Copy Key Copying ProcedureSelect Copy Mode Select the Paper Supply If using the Bypass, remember to load the required stock Navigation Keys Enter Select the Copy Features ¾ Press the Copy feature key required on the Control Panel Enter the Quantity ¾ Press Start to begin the copy jobScan Another? option Basic Copy Features Reduce/Enlarge25 400% Long CloneAuto Fit Short Paper Supply Bypass Special Copy Features Feature Options To SelectID Card Copy Holes EdgesBinder Book Both FrontBack Transparencies Create Booklet Copy Compatible FeaturesFeature =Compatible =Incompatible 01UG.book Page 14 Wednesday, March 7, 2007 300 PM Print Printing a Document Windows 98/Me Printer SettingsAccessing Printer Settings Windows NT Windows XP PCL Driver Layout Tab Paper Tab Image Options Tab Print Quality ModeToner Save Mode Image Quality Output Options Tab Print OrderCollate Current Watermarks Add, Update and DeleteWatermark Tab Font Attributes About Tab 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Scan Twain Scanner Program Twain Scanning Procedure Open the Image Editing Application Select the Scan Features Save the Image Select PreviewSelect Scan Prescan Scan Scanning Using the WIA Driver WIA Scanning Procedure ¾ 7 ¾ 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Machine Administration Reports Reports AvailableReport Description Printing Reports ReportsMachine Status ControlCentre Installing ControlCentreUsing ControlCentre Running ControlCentre Firmware Update Tab Phonebook Tab Click on the Printer tab to set default print options Printer TabPCL Button Setting Departments Department Codes Printing Department Data ¾ Select the required report and press Enter Managing Departments ¾ To clear the Journal, select Journal and press Enter Changing the Master Code ¾ To remove the Master Code, select Delete and press Enter Passcode Protection Enable Passcode ProtectionMachine Setup Protect All Allow All Allow Tray Sizes Function Permissions Change the Passcode Fax SetupSys. Admin Tools Reports ¾ Enter the new passcode and press Enter Clear Memory Clearing the Memory¾ Select the option required and press Enter Check the Serial Number Maintenance Tools¾ Select Maintenance and press Enter ¾ Select Serial Number and press Enter Notify Toner Low New Drum FaxCentre 2218 will print a special cleaning Clean Drum¾ Select Clean Drum and press Enter Billing Counters ¾ Select Billing Counters and press Enter ¾ Select the required Counter and press Enter ¾ Select On using the navigation tools Dial Tone Detection DT Detection¾ Select DT Detection and press Enter Enabling or Disabling Auxiliary Access ¾ Select Auxiliary Access and press EnterOff and press Enter 01UG.book Page 22 Wednesday, March 7, 2007 300 PM Maintenance Cleaning CVT Glass Control Panel and LCD Outside Areas of the Machine Toner Cartridge Ordering SuppliesCustomer Replaceable Unit Part Number Drum Cartridge Toner Cartridge Toner Save ModeCustomer Replaceable Units Expected Cartridge Life To Re-distribute the Toner Machine returns to standby Setting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum Cartridge ¾ Pull out the used drum cartridge 01UG.book Page 10 Wednesday, March 7, 2007 300 PM Troubleshooting General Input Misfeed Fault ClearanceDocument Jams Cover Exit Misfeed Right and out of the Document¾ Feed the documents back into the Document Feeder Roller Misfeed Reload the documents Paper Feed Area When pulled, pull the releasePaper Jams Lever to open the side cover Paper Exit Area Close the cover¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Turn the Jam Remove Lever back to the original position ¾ Close the front cover and side cover ¾ Remove the jammed paper Sided JamBypass Tray Jam Paper out of the machine Customer Support LCD Error Messages Display Meaning Solution Polling Error Line ErrorLSU Error Non-Xerox Toner Cart No Paper Power FailureNo. Not Assigned RX Tray Full Problem and Solutions Charts Problems at Installation Copying Problems Condition Suggested Solution Printing Problems Black staining Half of the page is blankPrinting is too slow Character voids Faxing Problems Solution Chart Problem Suggested Solution Stripes are printed on Received original is printedDark and is illegible or black Original 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Specifications Specifications Printer Specifications EmulationPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Plain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L InchSource Media Types Sizes Thickness 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Index Index 01UG.book Page 3 Wednesday, March 7, 2007 300 PM Fax 11-4 General 11-6 Paper 11-7 Printer Canada 1-5,10-10 US 1-5,10-10 Index Xerox FaxCentre 2218 User Guide