P r i n t e r O p e r a t i o n a l P r o b l e m s

Figure 7.4 Printer Operational Problems (continued)

Problem

Action

 

 

 

D. If garbled data, check Configuration Sheet to confirm that the

 

correct emulation is selected or Language Sensing is ON. Also, check

 

that data transfer matches host configuration (i.e., Transfer Rate,

 

Baud Rate, Handshake, Data Bits, etc.). If not, correct configuration

 

on printer and try again.

 

 

A printed page does not

1. Make certain that the software application you are using to create your print

look like it should

job is configured properly. Refer to your software documentation.

 

2. Send a file containing PCL or PostScript commands to the printer.

 

• If your page prints as it should, your printer and interface are functioning

 

properly.

 

• If your information prints correctly, but doesn’t look right, you may have:

 

– An error in your command sequence/operator

 

– A missing downloaded font

 

– A mismatched printer option against your host formatting

 

– A missing or misaligned font card

 

• Command errors may be identified by looking at your input file or by

 

using the Hex Dump feature on the printer. You can determine which

 

fonts are in the system by printing a PCL or PS Font List. And you can

 

verify your data setup by printing a Configuration Sheet and checking

 

your printer setup.

 

 

In a job, a requested font,

1. Print a PCL Font List (See Chapter 3.)

which is on a font card,

• If your requested fonts print on the Font List, your print job may need

does not print

correcting.

 

• If your requested fonts do not print on the Font List, power the printer

 

OFF, remove and reinstall the font card. Power the printer back ON, and

 

print another PCL Font List.

 

• If font card is still not being recognized, try another slot or font card,

 

then print another Font List.

 

– If a different font slot works, contact your dealer or Xerox / Rank

 

Xerox to correct the defective slot.

 

– If a new font card is recognized, contact your dealer or Xerox / Rank

 

Xerox about replacing the defective card.

 

 

C h a p t e r 7 : T r o u b l e s h o o t i n g 7-27

Page 193
Image 193
Xerox 4510/4510ps, 4505/4505ps manual If garbled data, check Configuration Sheet to confirm that, On printer and try again