Background/black, Prints, Spot deletions | Xerox 4505/4505ps

P r i n t Q u a l i t y P r o b l e m s

Figure 7.5 Print Quality Problems (continued)

Problem				Possible Causes		Corrective Actions

Background/black			1.	Defective EP cartridge	1.	Replace EP cartridge.
prints			2.	Print Density adjustment set	2.	Adjust Print Density (see Chapter 6).
Overall darkness or				too high
localized dark bands in			3.	Contaminated Bias Transfer	3.	Contact your dealer or Xerox / Rank
the non-image areas.				Roll		Xerox.
			4.	Defective Laser, Controller,	4.	Contact your dealer or Xerox / Rank
			4.	Defective Laser, Controller,	4.	Contact your dealer or Xerox / Rank
				Fuser Assembly		Xerox

Spot deletions

Areas of the print are extremely light or missing.

1.Damp paper stock

2.Defective EP cartridge

3.Contaminated Bias Transfer Roll

1.Replace paper stock.

2.Replace EP cartridge.

3.Contact your dealer or Xerox / Rank Xerox.

7-30❖ 4 5 0 5 / 4 5 0 5 p s o r 4 5 1 0 / 4 5 1 0 p s U s e r ’ s G u i d e

Image 196

Xerox 4505/4505ps, 4510/4510ps manual Background/black, Defective EP cartridge Replace EP cartridge, Prints, Spot deletions

Contents

Xerox 4505/4505ps and 4510/4510ps Desktop Laser Printers USA Table of Contents B l e o f C o n t e n t s Glossary IndexPage Chapter Overview Overview E r v i e w Printer Components 4510/4510ps only Factory Settings Control Panel on the printer. See Using the Control Panel Sharing the Printer A r i n g t h e P r i n t e r Memory Considerations M o r y C o n s i d e r a t i o n s Overview Paper Input Paper Output Paper Speciﬁcations Paper TraysLoading Paper A p t e r 2 H a n d l i n g P a p e r Selecting a Paper Source A p t e r 2 H a n d l i n g P a p e r Paper Input P e r I n p u t Paper Output P e r O u t p u t Weight DimensionsPaper Size Dimensions P e r Specification s Legal COM-10 EnvelopeMonarch Envelope DL Envelope P e r T r a y s Paper TraysMultipurpose MP Tray Standard Paper Tray Standard Tray Paper†Sheets 250 Optional Tray Paper † Capacity ‡ Sheets LegalFolio 8.5 x 250 Legal 8.5 x Letter 8.5 x Envelope Multipurpose Tray Paper† Capacity‡ Sheets P e r T r a y s Optional Lower Base Loading Standard or Lower Paper Tray Loading PaperA d i n g P a p e r Remove the tray from Printer If necessary, adjust Side guide to Correct paper width Load paper in the trayMaking sure the paper Is tucked under Insert the paper tray Printer Adjust the side guides To the desired paper Size Feeding Multipurpose Paper Tray Feed paper or Envelopes into the MP Tray Loading Letterhead Pre-printed Drilled, or Label Paper Face up Loading Envelopes PCL Paper Source Alternate Names Printing a L e c t i n g a P a p e r S o u r c e Source Mapping Description Setting Source Mapping SettingsStandard PCL Paper Source Without With Lower Base Standard Standard-LowerMP Tray Lower Example Source Mapping Examples You have a lower base installed. You want to load as much You do not have a lower base installed. You want to print Will automatically switch between the trays according to Mostly on white A4 paper but sometimes on pre-printed A4 2-10. You want to print mostly on white A4 Xerox PCL 5e emulation Windows printer driver also has this Other pages of your document. Neither your software Overview Control Panel Features Navigating the Menu SystemMain Menu System Language PCL Menu Reset Menu PostScript MenuInterface Menu System Menu Control Panel Control Panel Features N t r o l P a n e l F e a t u r e s Indicator Lights Indicator DescriptionOnline Form Feed Reset KeysKey Description Menu Down EnterChanges to values will be saved unless you ﬁrst press Enter Reset Printer Reset Menus Reset AllNavigating the Menu System Language PCL Menu Menu System Indicators Symbol Description Example Setting a Menu Option Press Online to take the printer ofﬂine Message Main Menu System I n M e n u S y s t e m Main Menu hierarchy Language Language OptionsOptions English Equivalent N g u a g e PCL Menu L M e n u PCL Menu hierarchy showing factory settings PCL Menu hierarchy PCL Menu Options Option Setting Description CopiesFont Source Internal Pitch Font Number10.00 Default Source Interaction of Default Source and Source MappingPoint Size 12.00 Source Mapping See Selecting a Paper Source MP Tray Size Paper SizeOrientation 64* Europe Form Length60* USA Symbol Set Roman-8 Protection Jam RecoveryOff Resolution Printer Settings that Affect Memory page 3-67 forTrueRes 600x600 Protection or Resolution State SavingTemporary fonts and macros are always Cleared at the end of every print job PostScript Menu S t S c r i p t M e n u PostScript Menu Hierarchy 11 PostScript Menu hierarchy showing factory settings Copies Default Tray Manual Size Tray Switching Default TrayPostScript Menu Options TrueRes Tray Switching Lower tray when the printer is feedingDo not remove either the standard or Paper Print Errors Manual Size Higher resolutions require more printer memory. See Down in Page Protection or Resolution Contents of virtual memory will notBe saved if there is not enough free Memory Interface Menu Interface Menu HierarchyToken Ring Menu See T e r f a c e M e n u 13 Interface Menu hierarchy showing factory settings Serial Menu LocalTalk Menu‡ Port Enable Port TimeoutParallel Menu Options System Language Lang. Sensing Also see Printer Settings that Affect Memory Auto Job EndAuto Job End should be On if the printer Is on a network Bidirectional Transfer RateOnly set Bidirectional On if you have a Software application that supports it Serial Menu Options Lang. Sensing Enough to exceed the Port Timeout When Off, the print job does not end afterPort Timeout interval. It could be the Port Timeout 3-67for other ways to correct the problem Handshake Baud RateDTR Polarity Data Bits setting must match Host computer data bits settingHow the parity bit is used in error checking Parity setting must match the host LocalTalk Menu Option Secs Time interval for determining when to poll the nextHas been inactive for this amount of time Ethernet Menu Options Lang. Sensing 802.3 Frame TypeCorrect frame type Token Ring Menu Options When Lang. Sensing page 3-55 is On, System Language is used only when the printer cannotIncoming data stream, then switching to Language setting if it fails to sense the language 18 Token Ring Menu options showing factory settings System Menu Hierarchy System MenuS t e m M e n u System Menu Options Hex DumpChime System Messages When Auto Continue is Off, the printer does not Resumes operation after certain system errors ifControl of the resumption of printing after system Two examples are Defaults Power Saver15 min 30 min Test Menu Hierarchy Test MenuS t M e n u Test Menu Functions Function DescriptionConﬁg. Sheet Demo Have loaded and what Symbol Set page 3-25 you are using PCL Font ListPS Font List Test Print Fuser Cleaning Memory Check Reset Menu Functions Reset Menu HierarchyS e t M e n u Option Description I n t e r S e t t i n g s t h a t a f f e c t M e m o r y Printer Settings that Affect MemoryProtection Off Protection or Resolution setting PostScript Menu Setting 300 dpi 600 dpi With Page Protection OffWith Page Protection set PostScript and PCL PostScript and/or PCL 10 MBPage Using Fonts A p t e r 4 U s i n g F o n t s Temporary and Permanent Fonts Bitmapped font Scalable font Where Fonts Reside Fonts Resident on the Printer N t s R e s i d e n t o n t h e P r i n t e r TrueType Fonts Intellifont Fonts N t s R e s i d e n t o n t h e P r i n t e r PostScript Adding FontsD i n g F o n t s Font Cards Font cards for the 4505/4505ps and 4510/4510ps contain PCL Fonts within Software Applications Selecting Font L e c t i n g a F o n t Temporary and Permanent Fonts W n l o a d i n g F o n t s W n l o a d i n g F o n t s W n l o a d i n g F o n t s Page Adding Printer Options A p t e r 5 a d d i n g P r i n t e r O p t i o n s Sheet lower base with paper tray Paper trays Ethernet card LocalTalk cardToken Ring card Font card Install i n g a S I M M Installing a4505ps and 4510ps Users Install i n g a S I M M Install i n g a S I M M Thumbscrews are not Removable Plugged Place the controller Board on a ream Paper When removing a Simm Be careful not to damage Press the Simm down until the clips lock it Place Insert the new Simm into either Simm slotBe careful not to damage Locking clips located Replace the printer Controller board Push the controller Board ﬁrmly into Place Printer controller board and the chassis Replace the rear cover If the thumbscrews do notEasily turn, reseat Controller board and try Install i n g a S I M M Press Online Power on 1 PrinterPress Menu Press Enter Press Enter again to start printing a Conﬁguration Sheet Verify the Simm has been correctly installed Total system memory = nnnn KB Install i n g a F o n t C a r d Font Card When installing Pcmcia font cards, printing a PCL Font List Maintaining the Printer A p t e r 6 M a i n t a i n i n g t h e P r i n t e r Maintaining the printer in good operating condition is Replacing the EP Cartridge P l a c i n g t h e E P C a r t r i d g e Remove Multipurpose MP Tray, if installed Press the side latches down to release Open the front cover Remove the old EP Cartridge Please recycle it You may have to pull ﬁrmly Dispose of the tab and tape Close the front cover E E P C a r t r i d g e P l a c i n g t h e E P C a r t r i d g e On the Control Panel, press Online FuserS e r C l e a n i n g C y c l e Press Up or Down until you see Wait for the Control Panel to display Online Ready Select the System Menu see Select Print Density Adjusting Print DensityJ u s t i n g t h e P r i n t D e n s i t y Cleaning the Printer E a n i n g t h e P r i n t e r Helpful Hints for Moving the Printer A n s p o r t i n g t h e P r i n t e r Troubleshooting A p t e r 7 Troubleshooting Before Calling for Service Critical Serious Moderate Locating Your Printer’s Serial Number Serial number Displayed Control Panel Messages Message Description/Action0001† 0040† Power Off & On Comm. Error0101† 1000† Three cleaning sheets are being printed Cleaning sheets have been printedFuser assembly has failed printing cannot resume Action None A p t e r 7 Troubleshooting Install Service RequiredEP Cartridge IOT NVM Fail Display LocalTalk card XNIC-L’TALK has failed and cannot be usedLower tray needs paper Load that size or press Enter Lower-Standard MP TrayMP-Low-Std MP-Lower See Printer Settings that Affect Memory Reduce resolution to 300 dpiInstall additional memory. See Installing a Simm Formatting and printing are halted Too Complex PrintingPlease Read Last Print Reset Menus has been invoked from the Reset Menu List of PostScript fonts page 3-63 is printingPrinter is online and waiting for data to print Print jobs, temporary fonts, and macros from memory Turn Power Off Std. Tray EmptyStd. Tray Out Temp Font/Macro Printer is exiting power-saver mode Printer has changed resolution toMessage clears when the next job prints Being used by the application Printer has changed resolution to Message clears when the next job prints MessageDescription/Action Page Paper Jams P e r J a m s Printer paper path Clearing Paper Jams from Standard Tray or Lower Base Area inside Printer near the fuser Caution may be hot P e r P e r J a m s P e r Clearing Paper Jams from MP tray Problem Action Printer Operational ProblemsI n t e r O p e r a t i o n a l P r o b l e m s If garbled data, check Conﬁguration Sheet to conﬁrm that On printer and try againPrint a PCL Font List See Chapter Print another PCL Font List Hierarchy Problem Possible Causes Corrective Actions I n t Q u a l i t y P r o b l e m sLight/faint prints Blank Prints Background/black Defective EP cartridge Replace EP cartridgePrints Spot deletions Horizontal line Deletions Vertical dark streaks Horizontal dark streaks Residual image Defective EP cartridge Replace EP cartridge Ghost imagesPrevious pages is Dealer or Xerox / Rank Xerox Current Unfused or partially Fused imageSkewed prints See Chapter Both horizontal and vertical folds Should fall within plus or minus twoLines Be in your software application TrueRes Smoothing problems Excessively dark Appendix a 4505ps Printer Speciﬁcations Factory-provided features 2 MB printer memory Document Services for Printing software diskettesOn the 4505ps printer PostScript option 1 0 a n d 4 5 1 0 p s P r i n t e r Specification s 4510ps Printer SpeciﬁcationsUp to 20,000 prints 35.2 x 39.4 x 25.4 cm On the 4510ps printer Printer Language Paper Size Printable Area Width Length All paper sizesPostScript X 11 Letter B l e Specification s Cable Speciﬁcations Signal Signal Name Source Function Pin # ACK Init Host Settings are for 8 bit data with 1 stop bit and parity none RS-232C Serial Interface Ccitt Signal Name Pin # RS-232C Direction Function Figure A.4 Pin assignment for RS-232C RS-422A Serial Interface Ccitt Signal Name Pin # RS-422A Direction Function Figure A.6 Null Modem wiring Null Modem Network Interface Appendix B Page Function Parameter Command Decimal Value Hexadecimal Value Graphics are printed on the page. Figure B.1 lists the PCLLength and Size L P r i n t e r C o m m a n d s Reverse Landscape Margins and Text Length Perforation Skip ModeHorizontal Column Spacing Cursor Positioning End-of-Line Termination Ventura Math 027 040 054 Math-8 027 040 056 Spacing Primary Height # Points 027 040 115 # ... # 28 73 # ... # Stroke Weight Primary Typeface Family Underline Font DefaultTransparent Print Soft Symbol Set Management / Creation C2S 027 042 099 050 2A 63 32 Graphics Raster Graphics Print Model Imaging Rectangle Dimensions USER-DEFINED Pattern / Management Creation Macros Programming Hints PCL Vector Graphics SWITCHING/SET-UP Picture Frame Command Mnemonic Parameters Context Printer CommandsG L / 2 C o n t e x t P r i n t e r C o m m a n d s Polygon Group Character Group Pen required, 1 for black recommended or 0 for WhiteHeight must be less than User Deﬁned Line Type Index ,gap1 . . . gapn Control Codes Function Symbol Decimal DescriptionN t r o l codes Page Appendix C P e n d i x C I / O P o r t P o l l i n g C-1 For the 4505/4505ps printers Auto Job End is On For the 4510/4510ps printersP e n d i x C I / O P o r t P o l l i n g C-3 Page Appendix D P e n d i x D O r d e r i n g I n f o r m a t i o n D-1 Option/Part No Description Comments Printer OptionsPrinter Memory Simm Font Cards Printer Memory option, aboveP e n d i x D O r d e r i n g I n f o r m a t i o n D-3 Network Interfaces Paper Trays P e n d i x D O r d e r i n g I n f o r m a t i o n D-5 Base attaches to the bottom Lower Base4505/4505ps and 4510/4510ps Additional Order Items Type/Part No Description CommentsEP Cartridge Cables Services for Printing Guide Software DiskettesFor more information on Xerox Software drivers and utilities for P e n d i x D O r d e r i n g I n f o r m a t i o n D-9 User Documentation P e n d i x D O r d e r i n g I n f o r m a t i o n D-11 Page P e n d i x E E n v i r o n m e n t a l Specification s E-1 Appendix E Xerox Commitment to Environmental Quality Acoustic Noise Figures maximums P e n d i x E E n v i r o n m e n t a l Specification s E-3 Class B Operational Safety P e n d i x E E n v i r o n m e n t a l Specification s E-5 Laser Safety Finland Sweden Luokan 1 Laserlaite Klass 1 Laser Apparat Varoitus Glossary O s s a r y GL-1Page Downloaded fonts See Downloading O s s a r y GL-3Page O s s a r y GL-5 Page Manual tray See MP tray O s s a r y GL-7Page O s s a r y GL-9 Printer reset See Reset Printer description See Description O s s a r y GL-11 Page O s s a r y GL-13 Page Index D e x Emulation, see Lang. Sensing option, State Saving option Procedure 6-9 to Adding, see SIMM, Installing Lower tray 2-14 to Options 3-41 to PCL Menu 3-15 to Options 3-18 to Options 3-32 to System Menu 3-57 to 3-60 Options 3-58 to Test Menu 3-61 to Functions 3-62 to Options 3-54 to Toner, see EP cartridge