Print Quality Problems

P r i n t Q u a l i t y P r o b l e m s

Figure 7.5 lists common print quality problems, the likely

cause, and recommended actions.

Figure 7.5 Print Quality Problems

Problem

 

Possible Causes

 

Corrective Actions

 

 

 

 

 

 

 

Light/faint prints

1.

Toner level low/empty

1.

Replace EP cartridge.

Overall image is lighter

2.

Print Density adjustment set

2.

Adjust Print Density (see Chapter 6).

 

too low

 

 

than normal.

 

 

 

 

 

 

 

 

 

 

3.

Damp paper stock

3.

Replace paper stock.

 

 

 

 

 

 

4.

Contaminated Bias Transfer

4.

Contact your dealer or Xerox / Rank

 

 

 

 

Roll

 

Xerox.

 

 

 

 

 

 

 

Blank Prints

1. Defective EP cartridge

1. Replace EP cartridge.

Entire printed page is

2. No printable data received

2. Produce a Test Print (see Chapter 6). If

blank with no visible

from computer

the Test Print is normal, check the

print.

 

following:

 

 

 

• Interface cable between computer

 

 

 

 

 

 

and printer

 

 

 

• Printer set up and application

 

 

 

software

 

 

 

If the Test Print is blank, contact your

 

 

 

dealer or Xerox / Rank Xerox.

 

 

 

 

C h a p t e r 7 : T r o u b l e s h o o t i n g 7-29

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Image 195
Xerox 4510/4510ps Problem Possible Causes Corrective Actions, I n t Q u a l i t y P r o b l e m s, Light/faint prints