Print Quality Problems

Chapter 7: Troubleshooting

❖

7-29

Figure 7.5 lists common print quality problems, the likely

cause, and recommended actions.

Figure 7.5 Print Quality Problems

Problem

Possible Causes

Corrective Actions

Light/faint prints

Overall image is lighter
than normal.
1. Toner level low/empty
2. Print Density adjustment set
too low
3. Damp paper stock
4. Contaminated Bias Transfer
Roll
1. Replace EP cartridge.
2. Adjust Print Density (see

Chapter 6

).
3. Replace paper stock.
4. Contact your dealer or Xerox / Rank
Xerox.

Blank Prints

Entire printed page is
blank with no visible
print.
1. Defective EP cartridge
2. No printable data received
from computer
1. Replace EP cartridge.
2. Produce a Test Print (see
Chapter 6
). If
the Test Print is normal, check the
following:
• Interface cable between computer
and printer
• Printer set up and application
software
If the Test Print is blank, contact your
dealer or Xerox / Rank Xerox.
Print QualityProblems

AUG-CH07 Page 29 Black,Cyan Friday, February 3, 1995 12:34 AM