Troubleshooting

DISPLAY

MEANING

SOLUTION

 

 

 

 

 

 

Non-Xerox Toner Cart

You have used an

You must use a Xerox approved cartridge.

 

 

unauthorized toner

 

 

 

cartridge.

 

 

 

 

 

 

Operation Not Assigned

The machine has no job

 

 

 

to handle.

 

 

 

 

 

 

Line Busy

The remote fax did not

Try again. Contact recipient to ensure remote

 

 

answer.

machine is functioning correctly.

 

 

 

 

 

Line Error

Your machine cannot

Try again. If the problem persists, wait an hour

 

 

connect with the remote

or so for the line to clear, then try again.

 

 

machine, or has lost

Or, turn the ECM mode on. Refer to “Fax Setup

 

 

contact because of a

 

 

Options” on page 6-19for more information.

 

 

problem with the phone

 

 

 

 

 

line.

 

 

 

 

 

 

LSU Error

A problem has occurred in

Try Power Off / Power On. Refer to “Powering

 

 

the LSU (Laser Scanning

On the Machine” starting on page 2-14. If the

 

 

Unit).

problem still persists, please call for service.

 

 

 

 

 

Memory Full

The memory is full

Either delete unnecessary documents,

 

 

 

retransmit after more memory becomes

 

 

 

available, or split the transmission into more

 

 

 

than one operation.

 

 

 

 

 

No Answer

The remote fax machine

Try again. Contact recipient to ensure remote

 

 

has not answered after

machine is functioning correctly.

 

 

several redial attempts.

 

 

 

 

 

 

Poll Code Err.

You have used an

 

 

 

incorrect poll code.

 

 

 

 

 

 

Polling Error

The remote fax machine

The remote operator should know in advance

 

 

you want to poll is not

that you are polling and have the fax machine

 

 

ready to respond to your

loaded with the original document.

 

 

poll.

Enter the correct poll code.

 

 

 

 

 

Or, when setting up to poll

 

 

 

another fax machine, you

 

 

 

have used an incorrect

 

 

 

poll code.

 

 

 

 

 

 

No Developer Cartridge

The toner cartridge is not

Install the toner cartridge. Refer to “Toner

 

 

installed.

Cartridge” on page 10-5.

 

 

 

 

Page 11-12

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

Page 194
Image 194
Xerox M20I manual Non-Xerox Toner Cart, Operation Not Assigned, Line Busy, Line Error, LSU Error, Memory Full, No Answer

M20I, M20 specifications

The Xerox M20I and M20 are multifunction printers that excel in providing robust printing, copying, scanning, and faxing capabilities. They are geared towards small to medium-sized businesses that require reliable digital document processing.

The Xerox M20I is known for its advanced features, including its high-speed printing and the ability to handle a variety of media sizes up to A3. It delivers impressive print and copy speeds of up to 20 pages per minute, making it ideal for busy office environments. The M20I is equipped with a user-friendly interface, allowing users to navigate its functions effortlessly. The printer supports duplex printing, which helps reduce paper consumption and contributes to sustainability efforts.

One of the standout features of the M20I is its integration of advanced scanning technology. Users can scan documents directly to mobile devices, email, or network folders. The dual-side scanning capability further enhances productivity by allowing users to scan double-sided documents in a single pass. This feature minimizes the time spent on document handling, making it an efficient choice for offices that deal with high volumes of paperwork.

The Xerox M20I also focuses on security, offering robust document management features. It includes secure print options that require user authentication before printing, ensuring that sensitive information stays protected. Additionally, the device can be configured to meet regulatory compliance needs, which is crucial for businesses in industries with rigorous data protection requirements.

On the other hand, the Xerox M20 provides similar functionalities with a keen focus on value for money. While it lacks some advanced features of the M20I, it still delivers reliable performance with competitive print speeds and document handling capabilities. The M20 is designed to be easy to maintain and offers lower operational costs, making it an economical option for organizations on a budget.

Both models leverage Xerox's patented technologies, including the Easy Access USB port for direct printing from USB memory devices and the ConnectKey technology, which facilitates seamless integration into the digital workplace. This allows users to access cloud services and mobile printing options, enhancing flexibility in document management.

In summary, the Xerox M20I and M20 are versatile multifunction printers that cater to diverse office needs. With their blend of advanced features, security options, and cost-effectiveness, these devices are excellent choices for organizations looking to optimize their document workflows. Whether you choose the M20I for its enhanced capabilities or the M20 for its value, both models stand out in the competitive landscape of office printing solutions.