Oki 4580 manual Overnight Exchange U.S. & Canada, Oki Data Contact Locations U.S. & Canada

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Oki Data Contact Locations: U.S. & Canada

United States

Oki Data Americas, Inc.

2020 Bishops Gate Blvd.

Mt. Laurel, NJ 08054

Phone: 1-800-654-3282

Fax: 1-856-222-5247

Canada

Oki Data Americas, Inc.

2735 Matheson Blvd. East, Unit 1

Mississauga, Ontario

Canada L4W 4M8

Phone: 1-800-654-3282

Fax: 1-905-238-4421

Sales and Service Dealers: U.S. & Canada

Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer.

Prices and minimum charges may vary.

Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

Telephone Support

1-800-654-3282 (1-800-OKI-DATA)

Toll Free in the U.S. and Canada

Automated Attendant

For quick answers to commonly-asked questions, the Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

Basic operating procedures

Sales and service referrals

￿Parts and consumable referrals Product information

Customer Support Professionals

Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accu- rately.

Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding:

Locations of sales and service dealers

Installation of your machine

Usage/normal maintenance of your ma- chine

Error message interpretation/solutions

￿Parts and supplies identification Consumer relations

Note: Customer Support Representatives are not trained to provide assistance with the use of commercial software pack- ages. Please consult your software user’s manual for times and availability of their support.

Overnight Exchange: U.S. & Canada

Note: Available in the United States and Canada.

If you choose to use our Overnight Exchange service, call 1-800-654-3282 (1-800-OKI-DATA): our trained personnel will try to solve your problem over the phone. If they determine that your hard- ware is defective, an exchange unit will be shipped to you via air express. Have your credit card available, as our representative will be asking for this information. You will receive the exchange unit the next business day, or no later than the second business day.

Return the original product to Oki Data by using the same packaging materials you received with the exchange product. You must pack the unit accord- ing to the instructions on the package. The product to be returned must be made available for pickup by Oki Data’s representative within 2 business days of your receipt of the exchange unit: failure to do so may result in your being charged the full price of the exchange unit. Before you ship the product, remove the image drum and toner cartridge to prevent damage to the product during shipment: failure to do so may result in a fee for cleaning/ repairs, which will be charged to your account.

When Overnight Exchange is used, the returned machine becomes the property of Oki Data. Ex- change units may be new or repaired/recondi- tioned, at the option of Oki Data: the exchange unit

Warranty, Regulatory, and Safety Information

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Contents User’s Guide Okifax 4580 User’s Guide Contents Safety Information Features IntroductionHandset Kit Safety Installation HintsOperation and Maintenance Emergency First Aid Toner Cartridge and Image Drum UnitWhat You Should Receive Component IdentificationComponents Components YES key / Transmit Resolution Usethis key to Control Panel Keys and IndicatorsControl Panel Keys and Indicators Control Panel Keys and Indicators Control Panel Keys and Indicators Control Panel Keys and Indicators 25 0/UNIQUE Key One-Touch Keypad Using the One-Touch Keys for DialingSounds Your Fax Machine Makes Signal TonesWhere to Install Your Machine InstallationGetting Started UnpackingSetting Up Your Machine Install the Paper Tray/Copy StackerInstall the Document Tray Install the Toner Cartridge Okifax 4580 User’s Guide Connecting an External Telephone or Answer- ing Machine Connect PowerConnect to the Telephone Line Loading Paper Setting the Clock Answering Mode Options Setting the Answering ModeChanging the Answering Mode Setting the Fax Identification Setting Language Connecting to a PBX Dial Directories Programming One-Touch KeysGramming Chain Dialing Programming Auto Dial Numbers 33.6K. Press To adjust the speed To select it To Do This Use Programming GroupsPreparing Documents Basic OperationsDocument Size Multiple Page DocumentsLoading Documents Your document Document Type Resolution to UseSending a Fax to a Single Location Sending a Fax to Multiple Locations Broadcasting Performing a Broadcast OperationTo make corrections Receiving Faxes Manually Faxing to a GroupSending a Fax to a Group Auto Dial noReceiving Faxes in Memory Rejecting Unsolicited Fax Messages Power Failures and MemoryMaking Copies Using Voice RequestMaking Copies with the Manual Paper Feeder To Initiate a Voice RequestSending a Delayed Fax from the Document Feeder Advanced OperationsSending a Fax at a Later Date and Time Sending a Delayed Fax From Memory Canceling a Delayed TransmissionCommunication Cancel Receiving Confidential Faxes Sending a Confidential Fax or Sub- address TransmissionClosing a Mailbox Creating a Confidential Mailbox Personal BoxPassword To Change Your PasswordPrinting Confidential Messages To print a received confidential fax messageRelay Initiating Station Relay BroadcastingRelay Broadcast Report Initiating a Relay BroadcastPolling Documents from Other Fax Machines Setting Your Machine to be PolledWhat You Can Do While Sending a Fax Dual AccessWhat You Can Do While Receiving a Fax What You Can Do While Making CopiesUser Function Settings Customizing Features and OperationsViewing Your Current Settings ProgrammingProgramming Power Save Mode Not used Feeder MemoryChanging Your User Function Settings Setting Your Machine’s Distinctive RingSetup FAX RING, Call FAX Number NOW Personal Box Programming Polling Sonal BOX ClosePersonal Box Programming Confidential Personal Box Programming Close Forward No. ProgrammingSelect Function Memory Password Programming Register Dial Parameter SettingsMemory Password Programming Delete Delete PASSWORD?Changing Your Dial Parameter Settings Service Function Settings Service Function Settings ListUser Functions One-Touch key 9 User Programming Understanding Reports ReportsActive Memory Files Report Activity ReportConfidential Reception Report Configuration ReportBroadcast Confirmation Report Broadcast Entry ReportPrinting Reports Codes Used in Reports Result CodesCommunication Codes Clearing a Document Jam Problem SolvingClearing a Printing Paper Jam Problem Solving Replacing the Toner Cartridge OKI P/N Problem Solving Replacing the Image Drum Unit OKI P/N Problem Solving Reading Your Print Counters Shipping the MachineProblem Checklist Okifax 4580 User’s Guide Display Panel Messages Memory error except programming area Printer AlarmOther Error Messages No image drum Communications errorSpecifications Limited Warranty U.S. & Canada Warranty, Regulatory, and Safety InformationService and Support U.S. & Canada Oki Data Service Providers U.S. & CanadaOvernight Exchange U.S. & Canada Sales and Service Dealers U.S. & CanadaOki Data Contact Locations U.S. & Canada Telephone SupportActivating the Overnight Exchange Warranty Limited Warranty Latin AmericaSales and Service Centers Latin America Service and Support Latin AmericaOki Data Contact Locations, Latin America Contacting Oki Data Latin AmericaMaterial Safety Data Sheet MSDS#58331801 Preparation Date of Msds Installation Hints Safety InformationOperation and Maintenance Toner Cartridge & Image Drum HandlingRegulatory Information Energy StarYear 2000 Compliance FCC Telephone Consumer Protection Act FCC Radio Frequency Interference StatementsIndustry Canada IC IC Radio Interference Statements Index Index
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