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Clearing a Printing Paper Jam
If your machine displays PAPER JAM or PAPER OUT/JAM when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, follow the instructions below.
Tip: If you are experiencing many paper jams, it may be due to the type of paper you are using. For best results, select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.
CAUTION: If you open the top cover, you will see a
label that reads:
1Lift the top cover and swing it out of the way.
2Grasp the control panel. Pull upward and toward you until it releases. Swing the control panel up and out of the way.
3Lift the image drum unit out and set it aside. Keep it out of direct sunlight. Do not touch the green surface of the drum.
4Pull out any paper you see jammed inside the machine.
Tip: If the trailing edge of the paper is visible from the paper feed hopper (after removing the paper supply), remove the jammed sheet by pulling gently but firmly on the page.