Mitel RELEASE 6.0 Accessing User Options and User Tutorial, Greetings, Name and Passcode

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User Options

User Options

The user options menu allows you to listen to the user tutorial, change your greetings, record your name, and define your password, create voice mail distribution lists, and select call scheduling options.

Accessing User Options and User Tutorial

Press or the Options softkey to access user options from the main menu.

You can press at any time to go through the user tutorial again.

Greetings, Name and Passcode

When you first set up your mailbox (see “Setting Up Your Mailbox” on page 4), you recorded a greeting and your name and selected a passcode. The user options menu allows you to change these at any time. You should update your greeting(s) regularly — for example, to let callers know whether you're in or out of the office.

From the user options menu, you can

Press this

Press this

To perform this action

 

key, OR

Softkey

 

 

 

 

 

 

 

 

 

 

 

 

Greetings

Change your greeting(s). You can record a Primary greeting and one or

 

 

 

 

more Conditional greetings. Record Conditional greetings you want callers

 

 

 

 

to hear when your line is busy (e.g., "I’m currently on the phone and unable

 

 

 

 

to take your call"), when you’re not there (e.g., "I’m currently away from my

 

 

 

 

desk"), or for extended absences ("I will be away until October 15th,...").

 

 

 

 

You can now press

to record or change your conditional

 

 

 

 

personal greeting,

to record or change your primary personal

 

 

 

 

greeting, or

to enable your Extended Absence Greeting.

 

 

 

 

After you have recorded your greeting, press

 

 

 

 

or the Chng softkey to select which greeting—Primary or

 

 

 

 

Conditional—you want your callers to hear.

 

 

 

 

 

 

 

 

 

Change

Re-record your name.

 

 

 

 

 

 

 

 

Name

 

 

 

 

 

 

 

 

 

 

 

 

Passcode

Change your passcode.

 

 

 

 

 

 

 

 

Note: You may not have access to Conditional greetings, depending on how your mailbox is configured. Consult your System Administrator for more information.

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Contents Nupoint Unified Messaging Mitel NuPoint Unified Messaging User Guide TrademarksIii Table of ContentsPlacing a Call On Hold While Recording Messaging User GuideText-to-Speech TTS Optional Feature Messaging User Guide About Your Voice Mail IntroductionAbout This Document IntroductionYour Telephone Preparing to Access Your MailboxOutside Your Company Accessing Your MailboxInside Your Company Name Setting Up Your MailboxMenu Overview Greetings Passcode Setting Up Your MailboxPlaying Your Messages Accessing the Voice Mail and Email MenusPlaying Messages Playing Messages When You Have Finished Listening to a MessageWhile Listening to a Message Keep the message Making Messages Sending a Message when You Have Finished RecordingMaking a Voice Message Recording a voice messageReplay the message User Options Accessing User Options and User TutorialGreetings, Name and Passcode User OptionsDistribution Lists Using a Distribution ListCall Schedule Options Creating or Modifying a Distribution ListMessage Delivery PagerFuture Delivery Audit Recording Using Softkeys Record-A-Call Optional FeatureRecord-A-Call Optional Feature Recording while on a Two-Party CallPlacing a Call On Hold While Recording Recording Using Hard KeysListening to a Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax MessagesFrom a Fax Phone When You Have Finished Listening to a Fax MessageMaking a Fax Message Without Voice From Your Own Mailbox From Your Company Fax SystemMaking a Fax Message With Voice Downloading and Installing Fax Printer Using Your PC for Fax MessagesUsing Your PC for Fax Messages Sending a FaxServer Settings Tab Delivery Options Tab Viewing and Forwarding Fax MessagesMessaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-SpeechBefore You Begin Install the Outlook Client Plug-inEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback NuPoint Unified Messaging Toolbar Configure Access to the Unified Messaging ProfilePlay a Voice Message in Outlook QuickPlay ToolbarNavigate Voice Messages Send a New Voice Message Launch Web View from Outlook Reply to a Voice MessageForward a Voice Message Outlook Client Plug-in for Microsoft Outlook Mitel NuPoint UM tab in Outlook 2010 Ribbon NuPoint Unified Messaging TabVoice Message Multimedia Controls in Outlook Multimedia ControlsFax Message Multimedia Controls in Outlook Configure the NuPoint Account SettingsClick the Previous Voice Message button Navigate Voice Messages in OutlookClick the Next Voice Message button Play a Confidential Voice Message Play a Voice Message on your SpeakersNew Voice Message in Outlook Send a New MessageReply with Voice Message in Outlook Reply to a MessageForward a Message Forward with Voice Message in Outlook View a Fax Message Text-to-Speech TTS Optional FeaturePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureSpeaking Tips Universal Voice CommandsPlacing a Call with Digit Dialing Placing a Call with Voice CommandsMaking Calls Calling the Operator Cancelling a CallSpeech Navigation Optional Feature Speech Navigation Optional FeatureAccessing Your Mailbox Entering Voice CommandsEnabling Speech Navigation ExitManaging Your Messages Accessing the Voice Mail and Email MenusSay To perform this action Equivalent Key Play Say Make Future Delivery or press Say Mark Confidential or pressSay Request Receipt or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide