Mitel RELEASE 6.0 manual Cancelling a Call, Calling the Operator

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Messaging User Guide

4.If the Presence feature is enabled, the system will also indicate the presence state of the called party. The presence status information is for reference only, and thus the call will be transferred no matter what the presence status may be.

Cancelling a Call

You can cancel a call in progress in one of two ways.

To cancel a call

•Say "Cancel" or "No" before the Speech Auto Attendant says "Dialing"; or

•Press 0 (zero) before the Auto Attendant says "Dialing". This command will cancel the call and the system will automatically route your call to the operator.

Calling the Operator

You can call the operator from anywhere in the system.

To call the operator

•Say "Operator" or "Zero" at any time; or

•Dial 0 at any time.

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Contents Nupoint Unified Messaging Trademarks Mitel NuPoint Unified Messaging User GuideTable of Contents IiiMessaging User Guide Placing a Call On Hold While RecordingText-to-Speech TTS Optional Feature Messaging User Guide About This Document IntroductionAbout Your Voice Mail IntroductionPreparing to Access Your Mailbox Your TelephoneAccessing Your Mailbox Inside Your CompanyOutside Your Company Setting Up Your Mailbox Menu Overview GreetingsName Setting Up Your Mailbox PasscodeAccessing the Voice Mail and Email Menus Playing MessagesPlaying Your Messages When You Have Finished Listening to a Message While Listening to a MessagePlaying Messages Keep the message Making a Voice Message Sending a Message when You Have Finished RecordingMaking Messages Recording a voice messageReplay the message Greetings, Name and Passcode Accessing User Options and User TutorialUser Options User OptionsCall Schedule Options Using a Distribution ListDistribution Lists Creating or Modifying a Distribution ListPager Message DeliveryFuture Delivery Audit Record-A-Call Optional Feature Record-A-Call Optional FeatureRecording Using Softkeys Recording while on a Two-Party CallRecording Using Hard Keys Listening to a RecordingPlacing a Call On Hold While Recording Fax Delivery Options Fax Optional FeatureFax Optional Feature Playing and Printing Fax MessagesWhen You Have Finished Listening to a Fax Message Making a Fax Message Without VoiceFrom a Fax Phone From Your Company Fax System From Your Own MailboxMaking a Fax Message With Voice Using Your PC for Fax Messages Using Your PC for Fax MessagesDownloading and Installing Fax Printer Sending a FaxServer Settings Tab Viewing and Forwarding Fax Messages Delivery Options TabMessaging User Guide Outlook Client Plug-in for Microsoft Outlook Using Your PC for Voice MessagesUsing Your PC for Voice Messages Text-to-SpeechInstall the Outlook Client Plug-in Before You BeginEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging ToolbarQuickPlay Toolbar Navigate Voice MessagesPlay a Voice Message in Outlook Send a New Voice Message Reply to a Voice Message Forward a Voice MessageLaunch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook NuPoint Unified Messaging Tab Mitel NuPoint UM tab in Outlook 2010 RibbonMultimedia Controls Voice Message Multimedia Controls in OutlookConfigure the NuPoint Account Settings Fax Message Multimedia Controls in OutlookNavigate Voice Messages in Outlook Click the Next Voice Message buttonClick the Previous Voice Message button Play a Voice Message on your Speakers Play a Confidential Voice MessageSend a New Message New Voice Message in OutlookReply to a Message Reply with Voice Message in OutlookForward a Message Forward with Voice Message in Outlook Text-to-Speech TTS Optional Feature View a Fax MessagePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureUniversal Voice Commands Speaking TipsPlacing a Call with Voice Commands Making CallsPlacing a Call with Digit Dialing Cancelling a Call Calling the OperatorSpeech Navigation Optional Feature Speech Navigation Optional FeatureEnabling Speech Navigation Entering Voice CommandsAccessing Your Mailbox ExitAccessing the Voice Mail and Email Menus Managing Your MessagesSay To perform this action Equivalent Key Play Say Mark Confidential or press Say Request Receipt or pressSay Make Future Delivery or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide