Mitel RELEASE 6.0 manual Record-A-Call Optional Feature, Recording while on a Two-Party Call

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Record-A-Call Optional Feature

Record-A-Call Optional Feature

The Record A Call feature allows you to use your NuPoint UM Voice system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your System Administrator.

Recording while on a Two-Party Call

Your system may be programmed to automatically begin recording external calls when you or the other party answers. Contact your System Administrator for details.

If your system does not automatically record conversations, you must press a Record key to begin recording while you are on a two-party call. What key you press depends on whether the Softkey feature is available on your phone. The following phones support softkeys:

•Superset 4150

•5140 IP

•5240 IP

Recording Using Softkeys

•To begin recording while you are on a two-party call, press the Record softkey that appears on your phone’s digital display screen.

Pausing or resuming recording during a call

•To pause the recording press the Pause softkey.

•To resume recording after pausing, press the Resume softkey.

Stopping the recording

•To stop the recording without saving the recorded conversation, press the Stop and Erase softkeys.

•To stop and save a recording, press the Stop and Save softkeys.

Note: Your administrator may configure your Record A Call settings to automatically save a recorded conversation when you hang up the phone. If auto-save is enabled, you can save the recorded call simply by hanging up the phone at the end of your conversation.

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Contents Nupoint Unified Messaging Mitel NuPoint Unified Messaging User Guide TrademarksIii Table of ContentsPlacing a Call On Hold While Recording Messaging User GuideText-to-Speech TTS Optional Feature Messaging User Guide About Your Voice Mail IntroductionAbout This Document IntroductionYour Telephone Preparing to Access Your MailboxAccessing Your Mailbox Inside Your CompanyOutside Your Company Setting Up Your Mailbox Menu Overview GreetingsName Passcode Setting Up Your MailboxAccessing the Voice Mail and Email Menus Playing MessagesPlaying Your Messages When You Have Finished Listening to a Message While Listening to a MessagePlaying Messages Keep the message Making Messages Sending a Message when You Have Finished RecordingMaking a Voice Message Recording a voice messageReplay the message User Options Accessing User Options and User TutorialGreetings, Name and Passcode User OptionsDistribution Lists Using a Distribution ListCall Schedule Options Creating or Modifying a Distribution ListMessage Delivery PagerFuture Delivery Audit Recording Using Softkeys Record-A-Call Optional FeatureRecord-A-Call Optional Feature Recording while on a Two-Party CallRecording Using Hard Keys Listening to a RecordingPlacing a Call On Hold While Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax MessagesWhen You Have Finished Listening to a Fax Message Making a Fax Message Without VoiceFrom a Fax Phone From Your Own Mailbox From Your Company Fax SystemMaking a Fax Message With Voice Downloading and Installing Fax Printer Using Your PC for Fax MessagesUsing Your PC for Fax Messages Sending a FaxServer Settings Tab Delivery Options Tab Viewing and Forwarding Fax MessagesMessaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-SpeechBefore You Begin Install the Outlook Client Plug-inEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback NuPoint Unified Messaging Toolbar Configure Access to the Unified Messaging ProfileQuickPlay Toolbar Navigate Voice MessagesPlay a Voice Message in Outlook Send a New Voice Message Reply to a Voice Message Forward a Voice MessageLaunch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook Mitel NuPoint UM tab in Outlook 2010 Ribbon NuPoint Unified Messaging TabVoice Message Multimedia Controls in Outlook Multimedia ControlsFax Message Multimedia Controls in Outlook Configure the NuPoint Account SettingsNavigate Voice Messages in Outlook Click the Next Voice Message buttonClick the Previous Voice Message button Play a Confidential Voice Message Play a Voice Message on your SpeakersNew Voice Message in Outlook Send a New MessageReply with Voice Message in Outlook Reply to a MessageForward a Message Forward with Voice Message in Outlook View a Fax Message Text-to-Speech TTS Optional FeaturePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureSpeaking Tips Universal Voice CommandsPlacing a Call with Voice Commands Making CallsPlacing a Call with Digit Dialing Calling the Operator Cancelling a CallSpeech Navigation Optional Feature Speech Navigation Optional FeatureAccessing Your Mailbox Entering Voice CommandsEnabling Speech Navigation ExitManaging Your Messages Accessing the Voice Mail and Email MenusSay To perform this action Equivalent Key Play Say Mark Confidential or press Say Request Receipt or pressSay Make Future Delivery or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide