Mitel RELEASE 6.0 manual Install the Outlook Client Plug-in, Before You Begin

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Messaging User Guide

Four types of NuPoint UM messages are supported by the Mitel Outlook Client Plug-in: voice messages, confidential voice messages, Record-A-Call Messages, and fax messages. Each of these messages has unique icons to identify the specific message type.

Notes:

1.The Outlook Client Plug-in works with the 32-bit variant of Microsoft® Outlook2000, XP, 2003, or 2007 installed on one of the following operating systems: Windows 2000, XP, 2003, Vista (Business, Enterprise or Ultimate), or Windows 7.

2.You can reply to emails with email messages only.

3.Microsoft Outlook has an Explorer and an Inspector window. The Explorer window is the main window that displays the list of messages for the user, while the Inspector window is the window that displays a message when it is opened.

4.PC sound cards and PC speakers are optional since you can use the Call Me/Meet Me feature to listen to messages.

5.If a voicemail message is moved from the Inbox to a personal folder, the message is deleted from the telephone user interface (TUI). If the message is then moved back to the Inbox, it is deleted since the associated TUI message has been deleted. The message may reside in the Deleted folder if the permanent delete configuration parameter is disabled. See your System Administrator for more information.

6.The plug-in works with the 32- and 64-bit variants of Microsoft Outlook2000, XP, 2003, or 2007.

Install the Outlook Client Plug-in

Note: Once you have installed the plug-in, Outlook takes slightly longer to open and close. Avoid restarting Outlook immediately after closing it.

Before You Begin

Obtain the following information from your System Administrator before you begin this procedure:

•The location of the of the OutlookClientPlugin.exe file;

•The NuPoint Unified Messaging platform fully qualified domain name (FQDN).

Note: To install the Outlook Client Plug-in, you must have local administrator rights on the PC.

To install the plug-in on Microsoft Outlet 2000, XP, 2003, or 2007 (32-bit variant):

1.Close Microsoft Outlook if you have it open.

2.If you have the Outlook Client Plug-in previously installed, remove the application with Add/Remove Programs in Control Panel:

-Click Start > Control Panel, and then open Add or Remove Programs.

-Select Outlook Client Plug-in, and then click Change/Remove.

Note: Prior to Release 12.0, the Outlook Client Plug-in was called "Multimedia Outlook Plug-in". You may see this name under the Add or Remove Programs list if you have an older version of the plug-in installed.

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Contents Nupoint Unified Messaging Trademarks Mitel NuPoint Unified Messaging User GuideTable of Contents IiiMessaging User Guide Placing a Call On Hold While RecordingText-to-Speech TTS Optional Feature Messaging User Guide Introduction About Your Voice MailAbout This Document IntroductionPreparing to Access Your Mailbox Your TelephoneOutside Your Company Accessing Your MailboxInside Your Company Name Setting Up Your MailboxMenu Overview Greetings Setting Up Your Mailbox PasscodePlaying Your Messages Accessing the Voice Mail and Email MenusPlaying Messages Playing Messages When You Have Finished Listening to a MessageWhile Listening to a Message Keep the message Sending a Message when You Have Finished Recording Making MessagesMaking a Voice Message Recording a voice messageReplay the message Accessing User Options and User Tutorial User OptionsGreetings, Name and Passcode User OptionsUsing a Distribution List Distribution ListsCall Schedule Options Creating or Modifying a Distribution ListPager Message DeliveryFuture Delivery Audit Record-A-Call Optional Feature Recording Using SoftkeysRecord-A-Call Optional Feature Recording while on a Two-Party CallPlacing a Call On Hold While Recording Recording Using Hard KeysListening to a Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax MessagesFrom a Fax Phone When You Have Finished Listening to a Fax MessageMaking a Fax Message Without Voice From Your Company Fax System From Your Own MailboxMaking a Fax Message With Voice Using Your PC for Fax Messages Downloading and Installing Fax PrinterUsing Your PC for Fax Messages Sending a FaxServer Settings Tab Viewing and Forwarding Fax Messages Delivery Options TabMessaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-SpeechInstall the Outlook Client Plug-in Before You BeginEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging ToolbarPlay a Voice Message in Outlook QuickPlay ToolbarNavigate Voice Messages Send a New Voice Message Launch Web View from Outlook Reply to a Voice MessageForward a Voice Message Outlook Client Plug-in for Microsoft Outlook NuPoint Unified Messaging Tab Mitel NuPoint UM tab in Outlook 2010 RibbonMultimedia Controls Voice Message Multimedia Controls in OutlookConfigure the NuPoint Account Settings Fax Message Multimedia Controls in OutlookClick the Previous Voice Message button Navigate Voice Messages in OutlookClick the Next Voice Message button Play a Voice Message on your Speakers Play a Confidential Voice MessageSend a New Message New Voice Message in OutlookReply to a Message Reply with Voice Message in OutlookForward a Message Forward with Voice Message in Outlook Text-to-Speech TTS Optional Feature View a Fax MessagePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureUniversal Voice Commands Speaking TipsPlacing a Call with Digit Dialing Placing a Call with Voice CommandsMaking Calls Cancelling a Call Calling the OperatorSpeech Navigation Optional Feature Speech Navigation Optional FeatureEntering Voice Commands Accessing Your MailboxEnabling Speech Navigation ExitAccessing the Voice Mail and Email Menus Managing Your MessagesSay To perform this action Equivalent Key Play Say Make Future Delivery or press Say Mark Confidential or pressSay Request Receipt or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide
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