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Aastra Telecom 6753i R manual System Installation, Base Unit, Gateway

Models: 6753i R

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System Installation

The AastraLink RP Solution uses auto-discovery to sense the system components. Before installing the Response Point software on the system administrator’s PC, all other components of the AastraLink RP Solution must be installed, plugged in, turned on (if applicable), and connected to the LAN.

Note: All phones, base units and gateways must be connected to the same LAN in order for the AastraLink RP Solution to function as designed.

Base Unit

The AastraLink 500 Base Unit should be installed following the instructions given in the AastraLink 500 Base Unit Installation Guide or AastraLink RP Solution Quick Start Guide.

The AastraLink 500 Base Unit may be installed as a desktop unit flat on the desk or on end, or may be wall-mounted to save space.

The AastraLink 500 Base Unit must be connected to both power and the LAN, and must be turned on for auto-discovery to succeed.

Gateway

The AastraLink RP 540 Gateway should be installed following the instructions given in the AastraLink 540 Base Unit Installation Guide or AastraLink RP Solution Quick Start Guide.

The AastraLink RP 540 Gateway may be installed on a desktop, stacked under an AastraLink RP 500 Base Unit, or wall-mounted.

System Installation

AastraLink RP System Administrator Guide

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Aastra Telecom 6753i R manual System Installation, Base Unit, Gateway

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide IntroductionIntroduction Voice Recognition Summary of System FeaturesSystem Overview System Deployment Requirements Microsoft Response Point AdministratorAuto-Discovery Microsoft Response Point AssistantGateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point AdministratorStarting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point AssistantResponse Point Assistant Adding Users Using AdministratorRecording User Names Using Computer-Generated SpeechRecording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing UsersRemoving Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line PhonesWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a PhoneRemoving a Phone Using Administrator Adding Gateways Analog Phone Services Voice ServicesVoice Services Adding VoIP Phone Services Removing Voice Services Editing Voice ServicesVoice Services Setting the Date and Time Advanced Administrator OptionsInternet connection with an Internet service provider Configuring the Email ServerTasks pane, under Properties, click Configure E-Mail Server Setting Parked Call MusicUsing an external music source for Parked Call Music Using the default built-in Parked Call Music audio fileUsing the Automated Receptionist Setting Voicemail OptionsChoosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or OperatorTasks pane, click Choose How to Answer Calls Using an OperatorSimultaneous Ringing/Ringing Groups Setting up a Job-Role UserAssigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Viewing Storage Space Base Unit Storage FAQsBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Finding Your Phone’s IP Address Setting Options via the Aastra Web UIUsing Administrator Using the Phone InterfaceUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Version Control Upgrading the AastraLink RP SolutionBase Unit and Software Upgrades Upgrade ProcessUpgrade All Device Firmware Using Administrator Phone and Gateway UpgradesUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base UnitGeneral Troubleshooting Troubleshooting SolutionsWhat should I do if I see this message in the event log? Auto-Discovery TroubleshootingWhy isnt the AastraLink RP 500 Base Unit responding? Page Exclusions Limited WarrantyWarranty Repair Services After Warranty ServicePage Index AastraLink RP System Administrator Guide Index Index