Starting Administrator | Aastra Telecom 6753i R manual

Starting Administrator

The Administrator software walks you through setting up and configuring your AastraLink RP Solution. Once you have installed the software on the system administrator’s computer you are ready to start the system.

To start the Administrator software and configure your system, do the following.

1.Select Start > Programs > Microsoft Response Point Administrator. The Important Notice screen opens.

2.Review the emergency considerations listed and click OK. The Select the base unit screen opens.

Note: If no base units are listed, ensure your base unit is turned on and wait 30 seconds for the list to refresh. If it is still not detected see Auto-Discovery Troubleshooting on page 70 of this guide.

3.Choose your base unit. If more than one is shown, check the MAC address on the bottom sticker on your base unit. The first time you connect, a security screen opens.

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4.Confirm that the correct MAC address for your base unit is displayed, and click Yes to continue. A security warning screen opens.

5. Click Yes to accept the security certificate.

Response Point Administrator

AastraLink RP System Administrator Guide

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Aastra Telecom 6753i R manual Starting Administrator

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide Introduction Introduction Summary of System Features System OverviewVoice Recognition System Deployment Requirements Microsoft Response Point AdministratorAuto-Discovery Microsoft Response Point Assistant System Installation Base UnitGateway RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point Administrator Starting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point Assistant Response Point Assistant Adding Users Using Administrator Recording User Names Using Computer-Generated Speech Recording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing Users Removing Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line Phones Who will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a Phone Removing a Phone Using Administrator Adding Gateways Analog Phone Services Voice Services Voice Services Adding VoIP Phone Services Removing Voice Services Editing Voice Services Voice Services Setting the Date and Time Advanced Administrator Options Internet connection with an Internet service provider Configuring the Email Server Tasks pane, under Properties, click Configure E-Mail Server Setting Parked Call Music Using an external music source for Parked Call Music Using the default built-in Parked Call Music audio file Using the Automated Receptionist Setting Voicemail Options Using Advanced Automated Receptionist Features Configuring the Automated ReceptionistChoosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or Operator Tasks pane, click Choose How to Answer Calls Using an Operator Simultaneous Ringing/Ringing Groups Setting up a Job-Role User Call History Assigning a Job-Role User to a PhoneAssigning Incoming Calls to the Job-Role User Voicemail Storage Saving Call History listBase Unit Storage Limits Viewing Storage Space Base Unit Storage FAQs Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Finding Your Phone’s IP Address Setting Options via the Aastra Web UIUsing Administrator Using the Phone Interface Using the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Version Control Upgrading the AastraLink RP SolutionBase Unit and Software Upgrades Upgrade Process Upgrade All Device Firmware Using Administrator Phone and Gateway Upgrades Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting Your AastraLink RP Solution Factory Defaulting Aastra RP PhonesResetting with the Aastra WebUI John Burns 103 Sat Jun 8 255p Resetting with the Phone UI Resetting the AastraLink RP 500 Base Unit PasswordMicrosoft Utilities Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base Unit General Troubleshooting Troubleshooting Solutions What should I do if I see this message in the event log? Auto-Discovery Troubleshooting Why isnt the AastraLink RP 500 Base Unit responding? Page Exclusions Limited WarrantyWarranty Repair Services After Warranty ServicePage Index AastraLink RP System Administrator Guide Index Index