Aastra Telecom 6753i R

18 AastraLink RP System Administrator Guide

Response Point Assistant

Note: You can only log on to Microsoft Response Point Assistant once your

extension number has been assigned.

You can now change your personal phone settings by clicking Settings. See the

AastraLink IP Phone Users Guide for more information.

Contents

Main AastraLink RP Solution Administrator Guide 41-001256-00 Rev 03 Line 3 Line 2 Page Software License Agreement Page Table of Content s Table of Contents Introduction About This Guide Page Summary of System Features Auto-Discovery Microsoft Response Point Administrator Microsoft Response Point Assistant System Deployment Requirements Base Unit Gateway RP Phones Page Installing Administrator Starting Administrator Page Response Point Assistant Starting Assistant Page Adding Users Recording User Names Using Computer-Generated Spe ech Recording Audio from a Phone Using a Prerecorded Sound File Editing Users Removing Users Adding Phones Page Adding Multiple Line Phones Network SIP DSP Done 1 Page Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a Phone Removing a Phone Page Adding Gateways (Analog Phone Services) Page Adding VoIP Phone Services Editing Voice Services Removing Voice Services Page Setting the Date and Time Configuring the Email Server Setting Parked Call Music Using the default built-in Parked Call Music audio file Using an external music source for Parked Call Music Setting Voicemail Options Using the Automated Receptionist Using Advanced Automated Receptionist Features Configuring the Automated Receptionist Choosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using a Receptionist or Operator Using the Receptionist Plan Using an Operator Simultaneous Ringing/Ringing Groups Setting up a Job-Role User Assigning a Job-Role User to a Phone Assigning Incoming Calls to the Job-Role User Call History Saving Call History list Voicemail Storage Base Unit Storage Limits Vie wing Storage Space Base Unit Storage FAQs What information is stored in the base unit, and for how long? Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Finding Your Phones IP Address Using the Aastra Web UI Page 58 AastraLink RP System Administrator Guide The Network Status window opens for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. Headings Descriptions AastraLink RP System Adminis trator Guide 59 Headings Descriptions Base Unit and Software Upgrades Version Control Upgrade Process Phone and Gateway Upgrades Upgrade All Device Firmware Using Administrator Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Page Factory Defaulting Aastra RP Phones Resetting with the Aastra WebUI John Burns 103 Sat Jun 8 2:55p Resetting with the Phone UI Microsoft Utilities Resetting the AastraLink RP 500 Base Unit Password Extracting Diagnostic Information from the Base Unit Erasing All Private Information on the Base Unit General Troubleshooting Auto-Discovery Troubleshooting Page Page Limited Warranty Limited Warranty Exclusions Warranty Repair Services After Warranty Service Page A B C D E F M O P R S