Table of Contents | Aastra Telecom 6753i R manual

Table of Contents
Software License Agreement	3
Introduction	7
About This Guide	7
System Overview	9
Summary of System Features	9
System Installation	11
Base Unit	11
Gateway	11
RP Phones	12
Response Point Administrator	14
Installing Administrator	14
Starting Administrator	15
Response Point Assistant	17
Starting Assistant	17
Using Administrator	19
Adding Users	19
Recording User Names	20
Editing Users	23
Removing Users	24
Adding Phones	25
Adding Multiple Line Phones	27
Editing a Phone	31
Removing a Phone	32
Voice Services	34
Adding Gateways (Analog Phone Services)	34
Adding VoIP Phone Services	36
Editing Voice Services	37
Removing Voice Services	37
Advanced Administrator Options	39
Setting the Date and Time	39
Configuring the Email Server	40
Setting Parked Call Music	41
Setting Voicemail Options	43
Using the Automated Receptionist	43
Using Advanced Automated Receptionist Features	44
Using a Receptionist or Operator	46
Simultaneous Ringing/Ringing Groups	48
Call History	49
Voicemail Storage	50
Base Unit Storage FAQs	51
Backing up and Restoring Base Unit Configuration	52
Event Logs on the Base Unit	54
Setting Options via the Aastra Web UI	55
Finding Your Phone’s IP Address	55
Using the Aastra Web UI	56

Table of Contents

AastraLink RP System Administrator Guide

5

Image 5

Aastra Telecom 6753i R manual Table of Contents

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide Introduction Introduction Voice Recognition Summary of System FeaturesSystem Overview Auto-Discovery Microsoft Response Point AdministratorMicrosoft Response Point Assistant System Deployment Requirements Gateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point Administrator Starting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point Assistant Response Point Assistant Adding Users Using Administrator Recording User Names Using Computer-Generated Speech Recording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing Users Removing Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line Phones Who will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a Phone Removing a Phone Using Administrator Adding Gateways Analog Phone Services Voice Services Voice Services Adding VoIP Phone Services Removing Voice Services Editing Voice Services Voice Services Setting the Date and Time Advanced Administrator Options Internet connection with an Internet service provider Configuring the Email Server Tasks pane, under Properties, click Configure E-Mail Server Setting Parked Call Music Using an external music source for Parked Call Music Using the default built-in Parked Call Music audio file Using the Automated Receptionist Setting Voicemail Options Choosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or Operator Tasks pane, click Choose How to Answer Calls Using an Operator Simultaneous Ringing/Ringing Groups Setting up a Job-Role User Assigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Viewing Storage Space Base Unit Storage FAQs Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Using Administrator Setting Options via the Aastra Web UIUsing the Phone Interface Finding Your Phone’s IP Address Using the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Base Unit and Software Upgrades Upgrading the AastraLink RP SolutionUpgrade Process Version Control Upgrade All Device Firmware Using Administrator Phone and Gateway Upgrades Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base Unit General Troubleshooting Troubleshooting Solutions What should I do if I see this message in the event log? Auto-Discovery Troubleshooting Why isnt the AastraLink RP 500 Base Unit responding? Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index