Advanced Administrator Options

receive voice messages as email attachments. Voice messages sent as email attachments are not stored on the base unit, and therefore they are not deleted by the base unit after any period of time.

When are voice messages deleted?

When voice messages are restored from a backup, any voice messages older than 30 days will be deleted. If the base unit does not have enough free space, voice messages older than 15 days may also be deleted.

How long are passwords stored on the base unit?

Base unit and extension number passwords are stored on the base unit indefinitely, or until the user who is associated with this information is removed from the phone system.

How long is user data stored on the base unit?

User-entered data is stored on the base unit indefinitely, or until the user who is associated with this information is removed from the phone system. This data includes names, phone numbers, email addresses, and personal contact information.

How long is the email server password stored?

The email server password is stored on the base unit indefinitely, or until the phone system administrator removes it. (This only applies if the phone system administrator configures Response Point to send voice messages as email attachments.)

Where is this information stored?

All data is stored on the physical device, which is why it’s important to keep the base unit in a secured location with restricted access.

What information can I prevent from being stored?

If you do not want your voice messages stored on the base unit, you can configure Response Point to send your voice messages as email attachments. With this configuration, your voice messages are stored in your email program instead of on the base unit.

How do I erase the information stored in the base unit?

The AastraLink RP Solution CD comes with the Erase Data program ("ResponsePointEraseData.exe"), a tool that the phone system administrator can use to permanently delete all data stored on the base unit. You will want to erase all personal information from the physical device if you are giving it to someone else.

Backing up and Restoring Base Unit Configuration

Backing Up

It's important to back up the base unit, where contact information, voice messages, and other settings are stored. In the unlikely event that the base unit is damaged or fails, you can restore your phone system from a backup of the base unit. If your business is fast-paced and depends heavily on phone work, it's a good idea to set up a frequent backup schedule during off hours.

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AastraLink RP System Administrator Guide

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Aastra Telecom 6753i R manual Backing up and Restoring Base Unit Configuration