Resetting Your AastraLink RP Solution | Aastra Telecom 6753i R

Resetting Your AastraLink RP Solution

It may be necessary to reset components of your AastraLink RP Solution should you forget a password, or want to restore the default settings for other reasons. You can also erase all personally identifiable information (PII) from the AastraLink RP 500 Base Unit, such as recorded messages and account information.

Factory Defaulting Aastra RP Phones

The AastraLink RP phones can be reset to the factory defaults from the phone interface or the Aastra WebUI. In both cases you need the Administrator password to reset a phone.

Resetting with the Aastra WebUI

The phones connected to your AastraLink RP Solution can be reset using the Aastra Web UI, either through the Administrator software or directly through your web browser.

There are two options for setting factory defaults using the Aastra Web UI:

•Restore to Factory Defaults

•Remove Local Configuration Settings

The "Restore to Factory Defaults" option resets the factory defaults for all of the phone settings, and local configuration. Performing this option results in losing all modified settings. The phone will need to be configured using Administrator, although the current phone settings will remain in Administrator unless you also follow Removing a Phone on page 32.

The "Remove Local Configuration Settings" option resets the settings on the local IP phone configuration only, and only settings modified through the phone interface or the Aastra Web UI will be lost. All Response point settings will be retained, and the phone will still be connected to the AastraLink RP Solution system.

To restore the default settings on a phone, do the following.

1.Connect to the Aastra Web UI as an administrator following Using the Aastra Web UI on page 56.

Note: For an administrator, the default username is “admin” and the password field is "22222". Only an administrator can restore default settings on a phone.

2. Click Reset on the left menu of the Aastra Web UI.

Resetting Your AastraLink RP Solution

AastraLink RP System Administrator Guide

65

Image 65

Aastra Telecom 6753i R manual Resetting Your AastraLink RP Solution, Factory Defaulting Aastra RP Phones

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide Introduction Introduction Voice Recognition Summary of System FeaturesSystem Overview Auto-Discovery Microsoft Response Point AdministratorMicrosoft Response Point Assistant System Deployment Requirements Gateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point Administrator Starting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point Assistant Response Point Assistant Adding Users Using Administrator Recording User Names Using Computer-Generated Speech Recording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing Users Removing Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line Phones Who will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a Phone Removing a Phone Using Administrator Adding Gateways Analog Phone Services Voice Services Voice Services Adding VoIP Phone Services Removing Voice Services Editing Voice Services Voice Services Setting the Date and Time Advanced Administrator Options Internet connection with an Internet service provider Configuring the Email Server Tasks pane, under Properties, click Configure E-Mail Server Setting Parked Call Music Using an external music source for Parked Call Music Using the default built-in Parked Call Music audio file Using the Automated Receptionist Setting Voicemail Options Choosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or Operator Tasks pane, click Choose How to Answer Calls Using an Operator Simultaneous Ringing/Ringing Groups Setting up a Job-Role User Assigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Viewing Storage Space Base Unit Storage FAQs Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Using Administrator Setting Options via the Aastra Web UIUsing the Phone Interface Finding Your Phone’s IP Address Using the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Base Unit and Software Upgrades Upgrading the AastraLink RP SolutionUpgrade Process Version Control Upgrade All Device Firmware Using Administrator Phone and Gateway Upgrades Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base Unit General Troubleshooting Troubleshooting Solutions What should I do if I see this message in the event log? Auto-Discovery Troubleshooting Why isnt the AastraLink RP 500 Base Unit responding? Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index