AastraLink RP System Administrator Guide | Aastra Telecom 6753i R

Index

B

backups base unit 52

restoring base unit 53

base unit backups 52

choosing in Administrator 15 event logs 54

installation 7 installation summary 11 MAC address 15 password default 16 password storage 52 setting up 7

storage clearing 52 FAQs 51 limits 50 time 51 viewing 51

upgrading 60

user data storage 52 what is stored 51

C

call history saving 50 viewing 49

call park music default 42 external 42 setting 41

call routing 43

computer requirements 10 computer-generated speech 20

D

date 39

date and time 39

E

editing users 23

editing voice services 37

email server configuring 40 password storage 52

event logs 54

F

features of AastraLink RP Solution 9

firmware upgrades phones, manually 63 using Administrator 61, 62

G

gateway adding 34 installation 7 installation summary 11 setting up 7 upgrading 61

H

history log about 49 saving 50

hold music default 42 external 42 setting 41

I

introduction 7

J

job-role user assigning 49 assigning calls 49 setting up 48

L

limited warranty 73 lines, adding 27

76	AastraLink RP System Administrator Guide

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Aastra Telecom 6753i R manual AastraLink RP System Administrator Guide

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution Introduction About This Guide Introduction System Overview Summary of System FeaturesVoice Recognition Microsoft Response Point Administrator Auto-DiscoveryMicrosoft Response Point Assistant System Deployment Requirements Base Unit System InstallationGateway RP Phones Aastra 6757i CT RP Phone Response Point Administrator Installing Administrator Starting Administrator Connect to Base Unit dialog opens Response Point Assistant Starting Assistant Response Point Assistant Using Administrator Adding Users Using Computer-Generated Speech Recording User Names Recording Audio from a Phone Using a Prerecorded Sound File Editing Users Click OK to return to the Specify Spoken Name dialog Removing Users Adding Phones Administrator-Select dialog opens Adding Multiple Line Phones SIP Who will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP Editing a Phone For Model 6753i RP Removing a Phone Using Administrator Voice Services Adding Gateways Analog Phone Services Voice Services Adding VoIP Phone Services Editing Voice Services Removing Voice Services Voice Services Advanced Administrator Options Setting the Date and Time Configuring the Email Server Internet connection with an Internet service provider Setting Parked Call Music Tasks pane, under Properties, click Configure E-Mail Server Using the default built-in Parked Call Music audio file Using an external music source for Parked Call Music Setting Voicemail Options Using the Automated Receptionist Configuring the Automated Receptionist Using Advanced Automated Receptionist FeaturesChoosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using a Receptionist or Operator Using the Receptionist Plan Using an Operator Tasks pane, click Choose How to Answer Calls Setting up a Job-Role User Simultaneous Ringing/Ringing Groups Assigning a Job-Role User to a Phone Call HistoryAssigning Incoming Calls to the Job-Role User Saving Call History list Voicemail StorageBase Unit Storage Limits Base Unit Storage FAQs Viewing Storage Space Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Setting Options via the Aastra Web UI Using AdministratorUsing the Phone Interface Finding Your Phone’s IP Address Using the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Upgrading the AastraLink RP Solution Base Unit and Software UpgradesUpgrade Process Version Control Phone and Gateway Upgrades Upgrade All Device Firmware Using Administrator Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Factory Defaulting Aastra RP Phones Resetting Your AastraLink RP SolutionResetting with the Aastra WebUI John Burns 103 Sat Jun 8 255p Resetting the AastraLink RP 500 Base Unit Password Resetting with the Phone UIMicrosoft Utilities Extracting Diagnostic Information from the Base Unit Erasing All Private Information on the Base Unit Troubleshooting Solutions General Troubleshooting Auto-Discovery Troubleshooting What should I do if I see this message in the event log? Why isnt the AastraLink RP 500 Base Unit responding? Page Limited Warranty Warranty Repair ServicesAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index