Aastra Telecom 6753i R manual

If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastra.com, or call 1-800-574-1611 for technical assistance.

Microsoft® Response Point™ is a trademark of Microsoft Corporation.

© Aastra Telecom Inc. 2008 41-001256-00 Rev 03

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Aastra Telecom 6753i R manual

Contents

AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution Introduction About This Guide Introduction Voice Recognition Summary of System FeaturesSystem Overview Microsoft Response Point Administrator Auto-DiscoveryMicrosoft Response Point Assistant System Deployment Requirements Gateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Response Point Administrator Installing Administrator Starting Administrator Connect to Base Unit dialog opens Response Point Assistant Starting Assistant Response Point Assistant Using Administrator Adding Users Using Computer-Generated Speech Recording User Names Recording Audio from a Phone Using a Prerecorded Sound File Editing Users Click OK to return to the Specify Spoken Name dialog Removing Users Adding Phones Administrator-Select dialog opens Adding Multiple Line Phones SIP Who will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP Editing a Phone For Model 6753i RP Removing a Phone Using Administrator Voice Services Adding Gateways Analog Phone Services Voice Services Adding VoIP Phone Services Editing Voice Services Removing Voice Services Voice Services Advanced Administrator Options Setting the Date and Time Configuring the Email Server Internet connection with an Internet service provider Setting Parked Call Music Tasks pane, under Properties, click Configure E-Mail Server Using the default built-in Parked Call Music audio file Using an external music source for Parked Call Music Setting Voicemail Options Using the Automated Receptionist Choosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using a Receptionist or Operator Using the Receptionist Plan Using an Operator Tasks pane, click Choose How to Answer Calls Setting up a Job-Role User Simultaneous Ringing/Ringing Groups Assigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Base Unit Storage FAQs Viewing Storage Space Backing up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Setting Options via the Aastra Web UI Using AdministratorUsing the Phone Interface Finding Your Phone’s IP Address Using the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Upgrading the AastraLink RP Solution Base Unit and Software UpgradesUpgrade Process Version Control Phone and Gateway Upgrades Upgrade All Device Firmware Using Administrator Upgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Extracting Diagnostic Information from the Base Unit Erasing All Private Information on the Base Unit Troubleshooting Solutions General Troubleshooting Auto-Discovery Troubleshooting What should I do if I see this message in the event log? Why isnt the AastraLink RP 500 Base Unit responding? Page Limited Warranty Warranty Repair ServicesAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index