Mitel RELEASE 6.0 manual Table of Contents, Iii

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Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Your Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Preparing to Access Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Inside Your Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 From Your Own Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 From Another Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Outside Your Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 From an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 From an Outside Line to the Automated Receptionist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Playing Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Accessing the Voice Mail and Email Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Playing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 While Listening to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 When You Have Finished Listening to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Making Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Making a Voice Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Recording a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Sending a Message when You Have Finished Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

User Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing User Options and User Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Greetings, Name and Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Creating or Modifying a Distribution List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using a Distribution List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Call Schedule Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

NuPoint WakeUp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Message Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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Contents Nupoint Unified Messaging Mitel NuPoint Unified Messaging User Guide TrademarksIii Table of ContentsPlacing a Call On Hold While Recording Messaging User GuideText-to-Speech TTS Optional Feature Messaging User Guide Introduction IntroductionAbout Your Voice Mail About This DocumentYour Telephone Preparing to Access Your MailboxAccessing Your Mailbox Inside Your CompanyOutside Your Company Setting Up Your Mailbox Menu Overview GreetingsName Passcode Setting Up Your MailboxAccessing the Voice Mail and Email Menus Playing MessagesPlaying Your Messages When You Have Finished Listening to a Message While Listening to a MessagePlaying Messages Keep the message Recording a voice message Sending a Message when You Have Finished RecordingMaking Messages Making a Voice MessageReplay the message User Options Accessing User Options and User TutorialUser Options Greetings, Name and PasscodeCreating or Modifying a Distribution List Using a Distribution ListDistribution Lists Call Schedule OptionsMessage Delivery PagerFuture Delivery Audit Recording while on a Two-Party Call Record-A-Call Optional FeatureRecording Using Softkeys Record-A-Call Optional FeatureRecording Using Hard Keys Listening to a RecordingPlacing a Call On Hold While Recording Playing and Printing Fax Messages Fax Optional FeatureFax Optional Feature Fax Delivery OptionsWhen You Have Finished Listening to a Fax Message Making a Fax Message Without VoiceFrom a Fax Phone From Your Own Mailbox From Your Company Fax SystemMaking a Fax Message With Voice Sending a Fax Using Your PC for Fax MessagesDownloading and Installing Fax Printer Using Your PC for Fax MessagesServer Settings Tab Delivery Options Tab Viewing and Forwarding Fax MessagesMessaging User Guide Text-to-Speech Using Your PC for Voice MessagesUsing Your PC for Voice Messages Outlook Client Plug-in for Microsoft OutlookBefore You Begin Install the Outlook Client Plug-inEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback NuPoint Unified Messaging Toolbar Configure Access to the Unified Messaging ProfileQuickPlay Toolbar Navigate Voice MessagesPlay a Voice Message in Outlook Send a New Voice Message Reply to a Voice Message Forward a Voice MessageLaunch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook Mitel NuPoint UM tab in Outlook 2010 Ribbon NuPoint Unified Messaging TabVoice Message Multimedia Controls in Outlook Multimedia ControlsFax Message Multimedia Controls in Outlook Configure the NuPoint Account SettingsNavigate Voice Messages in Outlook Click the Next Voice Message buttonClick the Previous Voice Message button Play a Confidential Voice Message Play a Voice Message on your SpeakersNew Voice Message in Outlook Send a New MessageReply with Voice Message in Outlook Reply to a MessageForward a Message Forward with Voice Message in Outlook View a Fax Message Text-to-Speech TTS Optional FeaturePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureSpeaking Tips Universal Voice CommandsPlacing a Call with Voice Commands Making CallsPlacing a Call with Digit Dialing Calling the Operator Cancelling a CallSpeech Navigation Optional Feature Speech Navigation Optional FeatureExit Entering Voice CommandsAccessing Your Mailbox Enabling Speech NavigationManaging Your Messages Accessing the Voice Mail and Email MenusSay To perform this action Equivalent Key Play Say Mark Confidential or press Say Request Receipt or pressSay Make Future Delivery or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide
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