Mitel RELEASE 6.0 manual Your Telephone, Preparing to Access Your Mailbox

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Messaging User Guide

Your Telephone

Before using the voice mail features of your system, familiarize yourself with your telephone.

•Message key - Used to call the NuPoint UM Voice system and access your mailbox.

•Keypad - Used to make menu selections within the voice mail system.

•Message light - Used to indicate when you have new voice messages in your mailbox.

•Softkeys - Used to select many of the voice mail menu options. To select a menu option that appears in the telephone display, you can press either the associated context-sensitive softkey that appears in your phone’s digital display or the keypad digit for the option.

Note: The softkey names used in this guide may differ slightly depending on your telephone. For example, the Del (delete) softkey may appear as the Discard softkey, on specific phones.

Preparing to Access Your Mailbox

Before accessing your mailbox, be sure to get the following information from your System Administrator:

•the NuPoint UM Receptionist number (optional)

•the NuPoint UM Voice system access extension

•your mailbox number

•your default passcode.

If you have any problems or questions about procedures, consult your System Administrator.

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Contents Nupoint Unified Messaging Trademarks Mitel NuPoint Unified Messaging User GuideTable of Contents IiiMessaging User Guide Placing a Call On Hold While RecordingText-to-Speech TTS Optional Feature Messaging User Guide Introduction About Your Voice MailAbout This Document IntroductionPreparing to Access Your Mailbox Your TelephoneOutside Your Company Accessing Your MailboxInside Your Company Name Setting Up Your MailboxMenu Overview Greetings Setting Up Your Mailbox PasscodePlaying Your Messages Accessing the Voice Mail and Email MenusPlaying Messages Playing Messages When You Have Finished Listening to a MessageWhile Listening to a Message Keep the message Sending a Message when You Have Finished Recording Making MessagesMaking a Voice Message Recording a voice messageReplay the message Accessing User Options and User Tutorial User OptionsGreetings, Name and Passcode User OptionsUsing a Distribution List Distribution ListsCall Schedule Options Creating or Modifying a Distribution ListPager Message DeliveryFuture Delivery Audit Record-A-Call Optional Feature Recording Using SoftkeysRecord-A-Call Optional Feature Recording while on a Two-Party CallPlacing a Call On Hold While Recording Recording Using Hard KeysListening to a Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax MessagesFrom a Fax Phone When You Have Finished Listening to a Fax MessageMaking a Fax Message Without Voice From Your Company Fax System From Your Own MailboxMaking a Fax Message With Voice Using Your PC for Fax Messages Downloading and Installing Fax PrinterUsing Your PC for Fax Messages Sending a FaxServer Settings Tab Viewing and Forwarding Fax Messages Delivery Options TabMessaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-SpeechInstall the Outlook Client Plug-in Before You BeginEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging ToolbarPlay a Voice Message in Outlook QuickPlay ToolbarNavigate Voice Messages Send a New Voice Message Launch Web View from Outlook Reply to a Voice MessageForward a Voice Message Outlook Client Plug-in for Microsoft Outlook NuPoint Unified Messaging Tab Mitel NuPoint UM tab in Outlook 2010 RibbonMultimedia Controls Voice Message Multimedia Controls in OutlookConfigure the NuPoint Account Settings Fax Message Multimedia Controls in OutlookClick the Previous Voice Message button Navigate Voice Messages in OutlookClick the Next Voice Message button Play a Voice Message on your Speakers Play a Confidential Voice MessageSend a New Message New Voice Message in OutlookReply to a Message Reply with Voice Message in OutlookForward a Message Forward with Voice Message in Outlook Text-to-Speech TTS Optional Feature View a Fax MessagePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureUniversal Voice Commands Speaking TipsPlacing a Call with Digit Dialing Placing a Call with Voice CommandsMaking Calls Cancelling a Call Calling the OperatorSpeech Navigation Optional Feature Speech Navigation Optional FeatureEntering Voice Commands Accessing Your MailboxEnabling Speech Navigation ExitAccessing the Voice Mail and Email Menus Managing Your MessagesSay To perform this action Equivalent Key Play Say Make Future Delivery or press Say Mark Confidential or pressSay Request Receipt or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide