Mitel RELEASE 6.0 manual Messaging User Guide, Placing a Call On Hold While Recording

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Messaging User Guide

Future Delivery Audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Record-A-Call Optional Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Recording while on a Two-Party Call

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Recording Using Softkeys

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Recording Using Hard Keys

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Placing a Call On Hold While Recording

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Listening to a Recording

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Fax Optional Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Fax Delivery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Playing and Printing Fax Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 From a Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 From a Fax Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

When You Have Finished Listening to a Fax Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Making a Fax Message (Without Voice) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 From Your Company Fax System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 From Your Own Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making a Fax Message (With Voice) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 From Your Company Fax System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 From Your Own Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using Your PC for Fax Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Downloading and Installing Fax Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Viewing and Forwarding Fax Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Your PC for Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Outlook Client Plug-in for Microsoft Outlook 2000, XP, 2003, and 2007 . . . . . . . . . . . . . . . . . . 25 Install the Outlook Client Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Enable Additional Outlook Plug-in Users on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Set Up Message Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configure Access to the Unified Messaging Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 NuPoint Unified Messaging Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 QuickPlay Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Navigate Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Play a Voice Message in Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Send a New Voice Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Reply to a Voice Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Forward a Voice Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Launch Web View from Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Outlook Client Plug-in for Microsoft Outlook 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Contents Nupoint Unified Messaging Trademarks Mitel NuPoint Unified Messaging User GuideTable of Contents IiiMessaging User Guide Placing a Call On Hold While RecordingText-to-Speech TTS Optional Feature Messaging User Guide Introduction About Your Voice MailAbout This Document IntroductionPreparing to Access Your Mailbox Your TelephoneInside Your Company Accessing Your MailboxOutside Your Company Menu Overview Greetings Setting Up Your MailboxName Setting Up Your Mailbox PasscodePlaying Messages Accessing the Voice Mail and Email MenusPlaying Your Messages While Listening to a Message When You Have Finished Listening to a MessagePlaying Messages Keep the message Sending a Message when You Have Finished Recording Making MessagesMaking a Voice Message Recording a voice messageReplay the message Accessing User Options and User Tutorial User OptionsGreetings, Name and Passcode User OptionsUsing a Distribution List Distribution ListsCall Schedule Options Creating or Modifying a Distribution ListPager Message DeliveryFuture Delivery Audit Record-A-Call Optional Feature Recording Using SoftkeysRecord-A-Call Optional Feature Recording while on a Two-Party CallListening to a Recording Recording Using Hard KeysPlacing a Call On Hold While Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax MessagesMaking a Fax Message Without Voice When You Have Finished Listening to a Fax MessageFrom a Fax Phone From Your Company Fax System From Your Own MailboxMaking a Fax Message With Voice Using Your PC for Fax Messages Downloading and Installing Fax PrinterUsing Your PC for Fax Messages Sending a FaxServer Settings Tab Viewing and Forwarding Fax Messages Delivery Options TabMessaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-SpeechInstall the Outlook Client Plug-in Before You BeginEnable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging ToolbarNavigate Voice Messages QuickPlay ToolbarPlay a Voice Message in Outlook Send a New Voice Message Forward a Voice Message Reply to a Voice MessageLaunch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook NuPoint Unified Messaging Tab Mitel NuPoint UM tab in Outlook 2010 RibbonMultimedia Controls Voice Message Multimedia Controls in OutlookConfigure the NuPoint Account Settings Fax Message Multimedia Controls in OutlookClick the Next Voice Message button Navigate Voice Messages in OutlookClick the Previous Voice Message button Play a Voice Message on your Speakers Play a Confidential Voice MessageSend a New Message New Voice Message in OutlookReply to a Message Reply with Voice Message in OutlookForward a Message Forward with Voice Message in Outlook Text-to-Speech TTS Optional Feature View a Fax MessagePlaying a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional FeatureUniversal Voice Commands Speaking TipsMaking Calls Placing a Call with Voice CommandsPlacing a Call with Digit Dialing Cancelling a Call Calling the OperatorSpeech Navigation Optional Feature Speech Navigation Optional FeatureEntering Voice Commands Accessing Your MailboxEnabling Speech Navigation ExitAccessing the Voice Mail and Email Menus Managing Your MessagesSay To perform this action Equivalent Key Play Say Request Receipt or press Say Mark Confidential or pressSay Make Future Delivery or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide
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