HP RISS Components manual Riss and RIM, Understanding document archiving, RIM applications

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1 RISS overview

This section introduces HP Reference Information Storage System (RISS) and Reference Information Manager (RIM) from a user perspective. It introduces RISS key concepts and provides an overview of RIM.

RISS and RIM

RISS is a fault-tolerant, secure system of hardware and software that archives files and email messages for your organization, and lets you search for archived documents.

Automatic, active data archiving (email and specific types of documents) that helps your organization meet regulatory requirements.

Interactive data querying to search for and retrieve archived data according to various criteria.

The RISS Web Interface allows you to use your web browser to search for documents archived on the system, and save and reuse your search-query definitions and results. See "RISS Web Interface" on page 15 and "Query expression syntax and matching" on page 33.

To interact with the system, you can use the following RIM applications:

Table 2 RIM applications

Application

What You Can Do

 

 

RISS Outlook Interface

Search for email messages using Microsoft Outlook with a Microsoft Exchange

(customer option)

mail server. View and work with archived email messages. See "RISS Outlook

 

Interface" on page 39.

 

 

RISS Lotus Notes

Search for email messages using IBM Lotus Notes with an IBM Domino mail

Interface (customer

server. View and work with archived email messages. See the HP Reference

option)

Information Manager for Domino User Guide which is included on the HP

 

Reference Information Manager for Domino option documentation CD — it is

 

also available on http://www.hp.com.

The RISS Web Interface is available to all users. The RISS Outlook Interface and RISS Lotus Notes Interface are independent customer options. Depending on the configuration of your system, each may or may not be available to you.

Understanding document archiving

RISS archives files and email messages associated with registered users. With RIM, you can find and retrieve archived documents to which you have access.

Archiving involves physically storing copies of a document (file or email message), but also virtually storing it in one or more repositories. A repository is an abstract data store, which is a virtual collection of documents associated with routing rules (for storing) and user access control lists (for retrieving):

Documents associated with a given user are archived to a given set of repositories. User-repository associations are defined by routing rules.

A user has query and retrieval access to a given set of repositories. This is controlled by access control lists associated with each repository.

Most users have query and retrieval access to only their own documents, which are archived in their individual repositories. The system automatically archives, in your individual repository, all email messages associated with your email account; that is, all messages you send or receive.

In addition to being automatically routed to your individual repository, your email is probably also routed to one or more other repositories established by your company or organization. For example, a

User Guide

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Contents HP Reference Information Storage System User Guide Version Page Contents Index Riss Outlook InterfaceFigures Tables Related documentation Intended audiencePrerequisites TIP Document conventions and symbolsHP technical support Document conventionsProviding feedback Subscription serviceOther web sites About this guide Application What You Can Do Riss and RIMUnderstanding document archiving RIM applicationsMessage Mime types advanced users Understanding searching and document indexingIndexed document types User Guide Riss overview User interface topics include Using the toolbarLogging in and out Understanding the user interfaceSearch basics Common tasksTask Reference Completing simple searchesRiss Web Interface tasks Completing advanced searches Search using the following fields on the Advanced SearchQuery Field Matches in the Document Additional advanced search query fieldsDisplaying query or search results Query Results page email content typeQuery results navigation bar Saving query or search results Saving query or search criteriaSave Results Exporting query or search results Sending query or search resultsFile Download dialog box Accessing saved results Accessing saved criteriaDeleting quarantine repositories Copying saved results to a quarantine repositoryTo search for multiple items, use the advanced search form Searching audit log repositoriesAdvanced Search page document content type Query Field Matches Logged actions and descriptionsLogged Action Description Changing your language TroubleshootingChanging your password Problems exporting resultsFolder Options dialog box Word characters Query expressionsLetters and digits defined Letters and digits in different character setsWord characters and separators Regular expression definition of English word charactersSupported character Description Set Matching wordsMatching similar words Supported character setsSimple word sequences Matching word sequencesFuzzy words Measuring word similaritySyntax Matches Boolean query expressionsBoolean query expressions Query expression examples Nested Boolean query expressionsQuery expression examples Following are examples of query expressionsSupported Outlook versions Setting up the Riss Outlook InterfaceInstalling the Outlook plug-in or OWA Objects Description Archived email messagesRiss Search Results folder Riss Outlook user interface objectsRiss Outlook Interface tasks Accessing exported resultsSearching for archived documents Icon Description Using Cache ManagerDisplaying archived email attachments Cache Manager iconsRiss Outlook Interface administrator tasks User account settingsSetting offline cache options Offline Cache Options dialog box Information on configuring EFS Enabling offline cacheArchive Options panel, Options dialog box Clearing offline cache Setting host informationRiss Information dialog box Displaying the About optionsAbout dialog box Troubleshooting Problems loggingIndex Reference Information Storage System See MimeRIM
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