HP RISS Components manual Troubleshooting, Changing your password, Changing your language

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Figure 14 Audit log details

8.From the Query Results page, you can also save the query or search criteria you entered. See "Saving query or search criteria" on page 22.

Changing your password

Depending on how your system is conﬁgured, your password is the same as your Windows password or you have the option to manage your password. The following information applies to users who can change their password through the Web Interface.

For security reasons, change your password periodically. Change your password immediately after you log in for the ﬁrst time.

To change your password for accessing the RISS Web Interface:

1.Click Preferences in the toolbar.

2.Enter your current password (Old Password), enter the New Password twice, and then click Change.

Changing your language

To change the language of the user interface:

1.Click Preferences in the toolbar.

2.Enter the language you prefer. Supported languages are English, French, German, Spanish, Portuguese, Chinese (traditional), Chinese (Taiwanese), Korean, and Japanese.

Troubleshooting

Troubleshooting topics include:

•Unable to display saved results, page 31

•Problems exporting results, page 31

Unable to display saved results

Search results are saved for two weeks and then deleted. If you save the results of a query, but the retention settings delete the ﬁles before the end of the two weeks, the results still appear in the application, but cannot be reloaded from the saved search results. Clicking the saved results displays an error because the application cannot ﬁnd the saved results on RISS.

Problems exporting results

This section is speciﬁc to RIM for Exchange users. The RIM for Domino equivalent is explained in the HP RIM for Domino User’s Guide included on the documentation CD in the RIM for Domino product.

User Guide

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Image 31

Contents HP Reference Information Storage System User Guide Version Page Contents Index Riss Outlook InterfaceFigures Tables Prerequisites Intended audienceRelated documentation TIP Document conventions and symbolsHP technical support Document conventionsOther web sites Subscription serviceProviding feedback About this guide Application What You Can Do Riss and RIMUnderstanding document archiving RIM applicationsIndexed document types Understanding searching and document indexingMessage Mime types advanced users User Guide Riss overview User interface topics include Using the toolbarLogging in and out Understanding the user interfaceSearch basics Common tasksRiss Web Interface tasks Completing simple searchesTask Reference Completing advanced searches Search using the following ﬁelds on the Advanced SearchQuery Field Matches in the Document Additional advanced search query ﬁeldsDisplaying query or search results Query Results page email content typeQuery results navigation bar Saving query or search results Saving query or search criteriaSave Results Exporting query or search results Sending query or search resultsFile Download dialog box Accessing saved results Accessing saved criteriaDeleting quarantine repositories Copying saved results to a quarantine repositoryTo search for multiple items, use the advanced search form Searching audit log repositoriesAdvanced Search page document content type Logged Action Description Logged actions and descriptionsQuery Field Matches Changing your language TroubleshootingChanging your password Problems exporting resultsFolder Options dialog box Word characters Query expressionsLetters and digits deﬁned Letters and digits in different character setsWord characters and separators Regular expression deﬁnition of English word charactersSupported character Description Set Matching wordsMatching similar words Supported character setsSimple word sequences Matching word sequencesFuzzy words Measuring word similarityBoolean query expressions Boolean query expressionsSyntax Matches Query expression examples Nested Boolean query expressionsQuery expression examples Following are examples of query expressionsInstalling the Outlook plug-in or OWA Setting up the Riss Outlook InterfaceSupported Outlook versions Objects Description Archived email messagesRiss Search Results folder Riss Outlook user interface objectsSearching for archived documents Accessing exported resultsRiss Outlook Interface tasks Icon Description Using Cache ManagerDisplaying archived email attachments Cache Manager iconsSetting ofﬂine cache options User account settingsRiss Outlook Interface administrator tasks Ofﬂine Cache Options dialog box Archive Options panel, Options dialog box Enabling ofﬂine cacheInformation on conﬁguring EFS Clearing ofﬂine cache Setting host informationRiss Information dialog box Displaying the About optionsAbout dialog box Troubleshooting Problems loggingIndex Reference Information Storage System See MimeRIM

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