HP RISS Components manual Folder Options dialog box

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If you receive an error while exporting results or opening exported results, verify that your Windows system has not associated the .dld ﬁle type with another application.

To verify this:

1.Open My Computer.

2.Select Tools > Folder Options.

3.Click the File Types tab.

Figure 15 Folder Options dialog box

4.The .dld ﬁle type should be associated with PTBatch. If .dld is associated with another application, remove this association. Refer to Microsoft’s documentation for more information.

NOTE:

PTBatch ﬁle association can only be done if Outlook Plugin is installed.

32 RISS Web Interface

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Contents HP Reference Information Storage System User Guide Version Page Contents Riss Outlook Interface IndexFigures Tables Related documentation Intended audiencePrerequisites Document conventions and symbols HP technical supportDocument conventions TIPProviding feedback Subscription serviceOther web sites About this guide Riss and RIM Understanding document archivingRIM applications Application What You Can DoMessage Mime types advanced users Understanding searching and document indexingIndexed document types User Guide Riss overview Using the toolbar Logging in and outUnderstanding the user interface User interface topics includeCommon tasks Search basicsTask Reference Completing simple searchesRiss Web Interface tasks Search using the following ﬁelds on the Advanced Search Completing advanced searchesAdditional advanced search query ﬁelds Query Field Matches in the DocumentQuery Results page email content type Displaying query or search resultsQuery results navigation bar Saving query or search criteria Saving query or search resultsSave Results Sending query or search results Exporting query or search resultsFile Download dialog box Accessing saved criteria Accessing saved resultsCopying saved results to a quarantine repository Deleting quarantine repositoriesSearching audit log repositories To search for multiple items, use the advanced search formAdvanced Search page document content type Query Field Matches Logged actions and descriptionsLogged Action Description Troubleshooting Changing your passwordProblems exporting results Changing your languageFolder Options dialog box Query expressions Word charactersLetters and digits in different character sets Word characters and separatorsRegular expression deﬁnition of English word characters Letters and digits deﬁnedMatching words Matching similar wordsSupported character sets Supported character Description SetMatching word sequences Fuzzy wordsMeasuring word similarity Simple word sequencesSyntax Matches Boolean query expressionsBoolean query expressions Nested Boolean query expressions Query expression examplesFollowing are examples of query expressions Query expression examplesSupported Outlook versions Setting up the Riss Outlook InterfaceInstalling the Outlook plug-in or OWA Archived email messages Riss Search Results folderRiss Outlook user interface objects Objects DescriptionRiss Outlook Interface tasks Accessing exported resultsSearching for archived documents Using Cache Manager Displaying archived email attachmentsCache Manager icons Icon DescriptionRiss Outlook Interface administrator tasks User account settingsSetting ofﬂine cache options Ofﬂine Cache Options dialog box Information on conﬁguring EFS Enabling ofﬂine cacheArchive Options panel, Options dialog box Setting host information Clearing ofﬂine cacheDisplaying the About options Riss Information dialog boxTroubleshooting Problems logging About dialog boxIndex See Mime Reference Information Storage SystemRIM

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