HP 640n Print Server manual 13Error messages, Error Code and Message Description

Table 8-13Error messages

Error Code and Message		Description
02	LAN ERROR - INTERNAL	During self-test, an internal loopback test error was detected. The print server might
LOOPBACK		be faulty. If the error persists, replace the HP Jetdirect print server.
03	LAN ERROR - EXTERNAL	Print server is incorrectly connected to your network or is defective. Make sure it is
LOOPBACK		correctly attached to your network by checking the cabling and connectors.
05	NO SIGNAL DETECTED	(802.11 Wireless, Infrastructure Mode only) The print server did not find an access
		point and did not detect a radio signal.
		Check for sources of radio signal interference. If possible, elevate the print server or
		the external antenna (if applicable). Verify other wireless devices are turned on and
		located in wireless signal range of the print server.
06	ENCRYPTION REQUIRED	Encryption is required on this network, but the encryption settings are incorrect.
		Check the encryption settings.
07	LAN ERROR - CONTROLLER	Check the network connections. If they are intact, run the self-test by turning the
CHIP		printer off, and then on again. If the error persists, replace the HP Jetdirect print
		server.
07	AUTHENTICATION FAILED	Print server could not access the network because of an authentication error. The
		error depends on the authentication method used.
		Verify the authentication method and settings.
08	LAN ERROR - INFINITE	Network congestion problem.
DEFERRAL
08	AUTHENTICATION IN	Link-level authentication is in progress.
PROGRESS
09	SCANNING FOR SSID	(802.11 Wireless) The print server is scanning on all channels for devices on the
		specified SSID (network name). Check your specified SSID, or check status of the
		access point (Infrastructure mode) or other wireless devices.
		The print server continues to scan for the specified SSID.
09	LAN ERROR - BABBLE	Check the network connections. If the connections are intact, run the self-test by
		turning the printer off, and then on again. If the error persists, replace the print server.
0A LAN ERROR - NO SQE		(Ethernet) Check the network connections. If the connections are intact, run the self-
		test by turning the print server off, and then on again. If the error persists, replace the
		print server.
0C LAN ERROR - RECEIVER OFF		Check the cabling and connectors on your Ethernet network. If you cannot find a
		problem with your network cabling, run the self-test by turning the printer off, and then
		on again. If the error persists, there might be a problem with the HP Jetdirect print
		server.
0D LAN ERROR - TRANSMITTER		Check the cabling and connectors on your Ethernet network. If you cannot find a
OFF		problem with your network cabling, run the self-test by turning the printer off, and then
		on again. If the error persists, there might be a problem with the HP Jetdirect print
		server.
0E LAN ERROR - LOSS OF		Check the network connections. If the connections are intact, run the self-test: turn
CARRIER		the printer off, and then on again. If the error persists, replace the HP Jetdirect print
		server.
10	LAN ERROR - UNDERFLOW	(Ethernet) Check the cabling and connectors on your network. If you cannot find a
		problem with your network cabling, run the self-test by turning the printer off, and then
		on again. If the error persists, there might be a problem with the HP Jetdirect print
		server.

ENWW HP Jetdirect configuration page 153