Table 8-13 Error messages (continued)
Error Code and Message | Description |
|
|
11 LAN ERROR - RETRY FAULTS | (Ethernet) There is a problem with your network cabling or external network |
| configuration. Verify operation of the hub or switch port. |
|
|
12 LAN ERROR - NO LINKBEAT | Using a wired Ethernet port, this message is displayed if a link beat is not sensed. |
| Check the network cable, and verify that the concentrator/hub is providing a link beat. |
|
|
13 NETWORK RECONFIG - MUST | Reset or turn the print server off and then on to enable new configuration values. |
REBOOT |
|
|
|
14 DISCONNECTED | Novell NetWare protocol is disconnected. Check the server and the print server. |
|
|
15 CONFIGURATION ERROR | (Ethernet) Configuration information for the NetWare functions is not stored correctly |
| on the print server. Use the installation software, HP Embedded Web Server, or other |
| tools to reconfigure the print server. If this error persists, there might be a problem |
| with the HP Jetdirect print server. |
|
|
16 NOT CONFIGURED | (Ethernet) Print server is not configured for NetWare. Use the installation software, |
| HP Embedded Web Server, or other tools to configure the print server for NetWare |
| networks. |
|
|
17 UNABLE TO FIND SERVER | (Ethernet) HP Jetdirect print server is unable to find the NetWare print server |
| (Remote Printer mode) or file server (Queue Server mode). (There was no response |
| to service queries for advertising print servers or file servers that matched the |
| configured print server or file server name.) |
| Verify that the print or file server is running and that the name configured on the |
| HP Jetdirect print server matches the actual name used by the print or file server. |
| Verify that all cables and routers are functioning correctly. |
|
|
18 PASSWORD ERROR | Print server detected that the password for the NetWare print server object is |
| incorrect. Use a NetWare utility (such as PCONSOLE) to erase the print server object |
| password. A new password is set when the HP Jetdirect print server logs on again. |
| NOTE: When multiple file servers are configured, the error is only displayed on the |
| configuration page if none of the file servers are connected. |
|
|
19 NO QUEUE ASSIGNED | The HP Jetdirect print server object is not assigned any queues to service. Assign |
| queues to the print server object using printer installation or NetWare utilities. |
| NOTE: When multiple file servers are configured, the error is displayed on the |
| configuration page only if none of the file servers are successfully connected. |
|
|
1A PRINTER NUMBER NOT | A NetWare printer number for this printer has not been configured. Assign a valid |
DEFINED | printer number to the HP Jetdirect print server. Use a NetWare utility (such as |
| PCONSOLE), the HP Embedded Web Server, or other tool to assign a printer |
| number. |
|
|
1B PRINTER NUMBER IN USE | Assigned NetWare printer number is already in use by another printer. Assign an |
| unused printer number. Can also occur when a print server is turned off and then on. |
| The error clears after the print server times out and detects the lost connection. |
|
|
1C PRINT SERVER NOT DEFINED | File server does not contain a print server object that corresponds to the specified |
| NetWare node name. Use printer installation software, a NetWare utility (such as |
| PCONSOLE), or another tool to create the print server object. |
| When the HP Jetdirect print server is configured for multiple file servers, the error is |
| displayed on the configuration page only if none of the file servers connected. |
|
|
1D UNABLE TO CONNECT TO | Remote printer mode error. Print server is unable to establish an SPX connection with |
SERVER | the NetWare print server. Verify the NetWare print server is running and that all |
| cables and routers are functioning correctly. |
|
|
154 Chapter 8 HP Jetdirect configuration pages | ENWW |