Henny Penny Essential Troubleshooting for Fryer Performance

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Model OFG- 390

SECTION 4. TROUBLESHOOTING

4-1. TROUBLE SHOOTING GUIDE
	Problem		Cause		Correction
	Power switch on but fryer	•	Open circuit	•	Fryer plugged in
completely inoperative				• Check breaker or fuse at wall

Shortening not heating		•	Gas valve knob turned to the	•	Make sure gas control valve knob is
			OFF position		turned to the ON position
		•	Drain valve open	•	Close drain valve
		• High temperature limit tripped		• Reset high temperature limit; see
					Operating Controls Section

Foaming or boiling over		•	See Boil-Over chart on fryer	• Follow boil-over procedures from
			and beginning of Operation		chart.
			Section in this manual

Shortening not draining		•	Drain valve clogged	•	Push cleaning rod through open
					drain valve.

Filter motor won’t run		•	Motor overheated	•	Reset motor; see Filter Motor Protector-
					Manual Reset Section

Product Color Not
	Correct:			• Check temperature setting in the Program
	A. Too Dark	•	Temperature too high	• Check temperature setting in the Program
					Mode
		• Breading to far in advance		• Bread product closer to frying period

	B. Too Light	•	Temperature too low	• Check temperature setting in the Program
					Mode
		•	Fryer incorrect preheat	• Allow proper preheat time
		•	Wrong product button pressed	•	Be sure to press the correct product to
					be cooked

	C. Product Greasy	•	Shortening old	•	Replace shortening
		•	Temperature too low	• Check temperature setting in the Program
					Mode
		•	Frypot overloaded	•	Reduce cooking load
		• Product not removed from frypot		• Remove product form frypot promptly
			immediately after end of cycle

More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,

4-1	or 1-800-417-8405 or 1-937-456-8405
	703

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Contents OPERATOR’S Manual Page Limited Warranty for Henny Penny Equipment Keep appliance area free and clear from combustibles Datos Tecnicos Para Products CE Specifications Henny Penny Head GAS Open FryerTable of Contents Assistance IntroductionProper Care Safety Hazardous Situation WHICH, if notAVOIDED, will Result in Death or Serious InjuryPage Installation Unpacking InstructionsRemove the counterweights from the pallet, which are UnpackingInstructions Strapped to the pallet, under the fryerOptional Ramp Unloading Model OFG 908 Position and install fryer to prevent tipping or move SelectingLocation Ment. Restraining ties may be used for stabilizationVentilation of Fryer GAS SupplyDuring any pressure testing of the gas supply piping Fryer must be isolated from the gas supply pipingSystem by closing its individual manual shutoff valve System at test pressures equal to or less than 1/2Model OFG 303 GAS Pressure Regulator SettingGAS Leak Test Electrical RequirementsModel OFG Page Operation Operating Components Airflow Switch High LimitIgnition Modules Spark IgnitorsSwitches IndicatorsLID Operation Melt CycleSwitches Indicators Although the Displaywillread CoolDuring the Standby MODE, the Shorten ING is HOT and will Cause BurnsSMS Controls Filling or Adding Shortening Basic Operation Cool Care Shortening Which could Result in Serious BurnsPersonal INJURY, FIRE, AND/OR Property With Prolonged USE, the FlashpointTurn COOK/PUMP switch to OFF position Filtering of ShorteningCloth or Glove When Tightening SHORTENING, IT’S Possible That the FilterConnection AT the Union on the Filter Tube is not Tightened PROPERLY. if SOLightingand Shutdown of the Burners Cleaning the Frypot Reset Regular MaintenanceFilter Pump Motor PROTECTOR-MANUALLubricating Lid Rollers -Annually Preventive MaintenanceCleaning the Nylatrons Monthly Preventive MaintenancProgramming CodeAfter the proportional control, press and release Special Program Mode Reset UsageProgramming Review UsageFactory Presets F/C, Gas/Electric, Speaker Volume Speaker Frequency, Codes, Initialize SystemTech I/O Mode Appliance TestMode Special ProgramHeat Control Troubleshooting Trouble Shooting Guide Problem Cause CorrectionError Codes Display Cause Panel Board Correction303 O S S a R Y Model OFG Shortening level also referred to as fill lines Gas fryers only See ignition modules Henny Penny Corp., Eaton, Ohio 45320, Revised