OUTGOING CALLS
7.3 | Last External Number |
When you make an external call, the system automatically stores the number dialed, regardless of whether the call was successful or not.
To
•Press *** and then 
.
Note: Finland and Sweden, press **0.
7.4 | When You Receive a Busy Tone |
If you call an extension and receive a busy tone or get no answer, or if all external lines are busy, you can use one of the following methods:
•Callback
•Call Waiting
•Intrusion
Note: These functions need to be programmed via the WinPDM or CPDM. Please contact the system administrator.
During an ongoing call, the soft key More is displayed, leading to the In call menu, where you find options such as Callback and Call waiting.
7.4.1Callback
When you order callback for a busy extension, you will be called back as soon as the extension or line becomes free. If you order callback when there is no answer, you will be called back when the extension has been used the next time.
7.4.1.1 | Ordering Callback for an Extension |
To initiate callback when a called extension is busy, or when there is no answer, do the following:
1.Press More.
2.Select Callback, and press Select.
Note: If Callback is not programmed and does not appear when you press More, you can press 6 to initiate callback. France, New Zealand and Sweden, press 5
3.Press 
and wait until the phone alerts.
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