Search and Replay: Viewing Results

8.4 Call Sets

Call sets allow you to save the results of a search and to then be able to re-access that set of calls by name. You can then remove files from the call set or use other searches to add additional calls to the call set.

To create a call set

1.Perform a search.

2.Within the results, for those calls that you want included in the call set, select the check box on the right.

3. Click on the icon.

To add the selected calls to an existing call set, select Add to existing Call Set and use the drop down list to select the call set. Click Enter.

To add the selected calls to a new call set, select Create new Call Set. Enter a name for the call set and click Enter.

IP Office ContactStore 7.8

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IP Office

15-601038 Issue 4b (06 July 2009)

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Avaya 7.8 manual Call Sets, To create a call set