Avaya 7.8 manual Call Sets, To create a call set

Search and Replay: Viewing Results

8.4 Call Sets

Call sets allow you to save the results of a search and to then be able to re-access that set of calls by name. You can then remove files from the call set or use other searches to add additional calls to the call set.

To create a call set

1.Perform a search.

2.Within the results, for those calls that you want included in the call set, select the check box on the right.

3. Click on the icon.

∙To add the selected calls to an existing call set, select Add to existing Call Set and use the drop down list to select the call set. Click Enter.

∙To add the selected calls to a new call set, select Create new Call Set. Enter a name for the call set and click Enter.

IP Office ContactStore 7.8	Page 61
IP Office	15-601038 Issue 4b (06 July 2009)