8.3 Viewing Results

The example shows a typical result set. The Results list includes the following information:

Call start time.

Call length in minutes and seconds.

Name (where available) and number of the parties on the call.

Call type - incoming or outgoing.

target number (the number dialed which may not be the same as the number that answered the call).

When you view the results you can:

Click the page indicators (1 2 3 ... 8 Next ) above the Results table to move through the list of results.

Click the arrows within the column headers to sort the results by that column. A blue arrow indicates the active sort field and direction.

Note

By default ContactStore only returns the first 100 matching call records. This limit can be increased, however setting the limit too high may slow down the return of results. To set a limit, add the string viewerx.limit=N to the file csipo.properties 29 , replacing N with the maximum number of records required.

IP Office ContactStore 7.8

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IP Office

15-601038 Issue 4b (06 July 2009)

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Avaya 7.8 manual Viewing Results, ∙ Note