8.6 Exporting Multiple Calls
Users who have the May export recordings as files? option enabled in their account can export calls. They can export an individual call while playing it. 63 They can also export multiple calls with or without a call details file.
1.Perform a search.
2.Within the results, for those calls that you want included in the export, select the check box on the right.
3.Click on the 
icon.
4.Select what you want to export.
∙Audio
Export just an audio file for each selected call.
∙Details
Export a .csv text file of call details for the selected calls.
∙Both
Export both file types.
5.A menu will appear for you to browse to the folder location where you want the files exported. If you are also exporting the file details you can set the name of the .csv file at this time. Select a location and click OK.
6.The progress of the export is displayed.
IP Office ContactStore 7.8 | Page 64 |
IP Office |
