Index

Index

A

Accessing

 

 

Search

58

 

Account Code 44

 

Adding

 

 

ContactStore

18

Advice

 

 

Call Recording

41

Call Recording Message 41

enable

41

 

Alarm 69

 

 

Analogue

41

 

Appendix 71

 

Automatic 44

Automatic Recording Options

Setting 44

B

Backingup 55

C

Call 41, 42

 

 

 

 

50

44

 

 

 

 

Playing

 

63

 

 

Searching

59

 

 

Call Details Database

 

 

Restoring

 

55

 

 

Call Flow

 

 

 

 

 

Creating

 

49

 

 

Call Recording

 

 

Advice

41

 

 

Call Recording Message

 

Advice

41

 

 

Call Recording Warning

41

 

Chapter

12, 16, 17

 

 

Check Hide 41

 

 

Completing

 

 

 

 

System Setup 17

 

 

ConstactStore Components

9

ContactStore

 

 

 

 

Adding

18

 

 

Installing

 

16

 

 

Starting

 

22

 

 

Upgrading

20

 

 

Voicemail Pro Problems

73

ContactStore Overview

7

 

ContactStore Version 66

 

Create

 

 

 

 

 

Call Flow

 

49

 

 

New User Account

34

 

D

Daily Procedures

53

Database 11

 

Delete

 

User Account

37

E

Edit

 

Properties File

29

User Account

36

Email Alarm Problems 73

H

Hardware Requirements 14 HuntGroup 44

I

Incoming Call Route 44

Initial Settings

Verifying 24

Installing

ContactStore 16

M

Manual Recording Mailbox 42

Manual Recording Options

Setting 42

Max 42

Monthly Procedures 54

N

New User Account

Create 34

O

Overview 28

P

Password 35

Play Advice 41

Play Advice on Call Recording 41 Playing

Call 63

Properties File

Editing 29

R

REC 41

Record Inbound 44

Record Outbound 44 Recording Library 42, 44 Recording Library options 42, 44 Recording Operation

Testing 17

Recording Time 44

Changing 42

Recording Time Profile 44

Recording Warning 41

Recordings 10

Release 44

Replay 58

Resources

Troubleshooting 71

Restoring

Call Details Database 55

Results

Viewing 60

S

Search & Replay 58

Searching

Accessing 58

Calls 59

Security 32

Server 55

Starting

ContactStore 22 status signalling 41 Storage Requirements 15 Supported Languages 12

System Administration Page Problems 72 System Configuration window 41 System Overview Page 26

System Setup

Completing 17

SystemAdminPages 52

IP Office ContactStore 7.8

Page 83

IP Office

15-601038 Issue 4b (06 July 2009)

Page 83
Image 83
Avaya 7.8 manual Index