Brother HL-960 - page 185

CHAPTER 7 TROUBLESHOOTING

7–13

Follow these steps to clear the problem:

1. Open the top cover of the printer.

Fig. 7-8 Opening the Top Cover

2. Remove the toner cartridge from the printer.

Fig. 7-9 Removing the Toner Cartridge

Contents

Main Page Laser Printer HL-960 USERS GUIDE Definitions of Warnings, Cautions, and Notes The following conventions are used in this Users Guide: To Use the Printer Safely TABLE OF CONTENTS Page Page Page Page Page Page Canadian Department of Communications Compliance Statement (For Canada only) Avis de conformit aux normes du ministre des Communications du Canada (Pour Canada Seul) Laser Safety (110-120 V model only) CDRH Regulations (110-120 V model only) DECLARATION OF CONFORMITY (EUROPE) IEC 825 (220-240 V model only) For Your Safety Wiring Information (For U.K. only) Page CHAPTER 1 GENERAL ABOUT THIS MANUAL Page ABOUT CHAPTERS ON THE FLOPPY DISK ABOUT THIS PRINTER Features Page Page Page Page Options Page CHAPTER 2 GETTING STARTED BEFORE USING THE PRINTER Checking the Components Page CHAPTER 2 GETTING STARTED 23 General View Operating and Storage Environment SETTING UP THE PRINTER Opening and Closing the Printer Removing the Protective Parts Installing the Toner Cartridge 14 NO CARTRIDGE Page Page Page Loading Paper in the Paper Cassette Page Page Page Page Page Connecting the Printer to Your Computer Page Turning the Printer On and Off 04 SELF TEST LJ READY 001P T1 Page PRINT FONTS C PRINT FONTS P exit CHAPTER 2 GETTING STARTED ABC ABCDefgh123?!"#$%&'()<>/0 223 TEST PRINT PRINT CONFIGURAITION(1/2) Checking the Printed Test Pattern CHAPTER 3 BEFORE WORKING WITH THE PRINTER SOFTWARE COMPATIBILITY Page AUTOMATIC EMULATION SELECTION Page AUTOMATIC INTERFACE SELECTION Page Page Selecting the Local Language Display Using the Panel Switches Printer Settings PAPER HANDLING Print Media Page Page Page Cassette Feed LOAD PAPER **** SIZE Manual Feed Face Down Print Delivery Face Up Print Delivery Page CHAPTER 4 CONTROL PANEL DISPLAY AND LAMPS Display Page 07 FF PAUSE 08 RESET TO USER SETTINGS 09 RESET TO FACTORY SETTINGS 01 PRINT 002 L T1 Lamps SWITCHES IN NORMAL MODE SEL Switch AUTO LaserJet 4 SET Switch (UP) or (DOWN) Switch Page 48 CHAPTER 4 CONTROL PANEL 49 410 CHAPTER 4 CONTROL PANEL 411 412 INTERFACE MODE Page Page I/F=PARALLEL HIGH SPEED=ON BI-DIR=ON BaudRate= 9600 CodeType=8 bits Parity =NONE Stop Bit=1 bits Xon/Xoff=ON FORMAT MODE ORI=PORTRAIT * ORI=PORTRAIT ORI=LANDSCAPE 00 READY 001P T1 00 READY 001L T1 AUTO LF =OFF AUTO CR =OFF AUTO WRAP =OFF Page Page Page Page PEN SETTING CHARACTER SET GRAY 1=100% * SETTING=PEN1 SIZE 1=3 dots * STANDARD SET ALTERNATE SET ANSI ASCII * Page RESOLUTION=600 RESOLUTION=300 PAGE PROTECTION 31 PRINT OVERRUN PROTECT=AUTO PROTECT=LETTER PROTECT=A4 PROTECT=LEGAL PROTECT=OFF CARD OPERATION FORMAT CARD exit EXECUTE DATA CARD LIST SAVE DELETE DATA ID=##### SAVE DATA SAVE MACRO PRIMARY FONT SECONDARY FONT SET KEY --> END DATA ID=##### MACRO ID=##### Page FONT ID=##### Page Page LOCK=OFF LOCK=ON PASS NO=*** Page TONER LOW=CONT TONER LOW=STOP CONTINUE=MANUAL CONTINUE=AUTO Page SAVE SETTING 1 SAVE SETTING 2 Page FONT Switch Page INTERNAL FONT p* INTERNAL FONT SLOTFONT A SLOTFONT B PERMANENT FONT BROUGHAM p* Page PITCH= 10.00 * PITCH= 16.66 SYMBOL SET p ROMAN 8 p* Page INTERNAL FONT * INTERNAL FONT SLOTFONT A SLOTFONT B PERMANENT FONT Page PITCH= 10.00 * PITCH= 16.66 CHARACTER SET Page Page Page FORM FEED Switch (REPRINT Switch) 01 PRINT 001P T1 07 FF PAUSE No Data !!! Page CONTINUE Switch SWITCHES IN SHIFT MODE SHIFT Switch Page TIME OUT= 5s * EPSON/IBM=EPSON* KEEP PCL=OFF Page Page ECONOMY Switch POWER SAVE=ON POWER SAVE=OFF TIME OUT=30m * Page FEEDER=AUTO * FEEDER=AUTO FEEDER=MP TRAY FEEDER=TRAY1 FEEDER=TRAY2 AUTO=T1>MP * MP FIRST=OFF * MANUAL FEED=OFF* MP SIZE=LETTER * PAPER IN=CONT * MEDIA TYPE REGULAR * DUPLEX MODE DUPLEX=OFF * BIND=LONG * Page Page RESET Switch RESET PRINTER RESET PRINTER RESET SETTING 1 RESET SETTING 2 FACTORY SETTINGS USER SETTINGS SETTING # 09 RESET TO FACTORY SETTINGS Page Page Page Page Page Page 05 TEST PRINT 06 PRINT CONFIG Page HEX DUMP MODE 04 SELF TEST USER SETTINGS Page CHAPTER 5 OPTIONS LOWER TRAY UNIT (LT-1200) Loading Paper from the Lower Paper Cassette FONT CARTRIDGE/CARD, FLASH MEMORY/HDD CARD Installing a Font Cartridge/Card, Flash Memory Card and HDD Card Page Selecting the Optional Fonts Page RAM EXPANSION Page Page Page DUPLEX UNIT (DX-1200) Page Page CHAPTER 6 MAINTENANCE MAINTENANCE Toner Cartridge 14 NO CARTRIDGE Page Page Cleaning Page 7. Close the top cover of the printer and plug in the power cord. Page CHAPTER 7 TROUBLE SHOOTING TROUBLESHOOTING Operator Call Messages CHECK XXXXXXX 12 COVER OPEN 18 MANUAL FEED ***** SIZE 19 CHECK FONT 20 FONT REMOVAL 27 NO DX UNIT 27 NO DX TRAY Error Messages 31 PRINT OVERRUN 32 BUFFER ERROR 34 MEMORY FULL 40 LINE ERROR 42 CARD FULL 43 CARD W ERROR 44 SIMM ERROR 46 OPT IO ERROR 47 CARD R ERROR Page Possible Problems 13 JAM XXXXXX 07 FF PAUSE 13 JAM REAR Page 13 JAM INSIDE 13 JAM TRAYS Page Page Page CHAPTER 7 TROUBLESHOOTING 715 Stains Stripes Stains at Fixed Intervals Fig. 7-11 Dark Stripes or Toner Stains Page Page Page Page Page APPENDICES PRINTER SPECIFICATIONS Printing Functions Electrical and Mechanical PAPER SPECIFICATIONS Page Page Page INTERFACE SPECIFICATIONS Bi-directional Parallel Interface Page Page RS-232C Serial Interface Page Page SYMBOL/CHARACTER SETS OCR Symbol Sets Page Page Page Page Page Page Page EPSON Mode Page Page Page Page Page Page Page Page Page Symbol Sets Supported by the Printers Intellifont Compatible Typefaces *These symbol sets are variations of the Roman-8 symbol set. Page QUICK REFERENCE OF COMMANDS HP LaserJet 4 Mode PCL Command Sets Page Page Note These gray settings can be expressed in 64 shades with ESC * v 130T and ESC * c 130 P. Page Page Page Page Page *The symbol character set is not available for Tennessee and Helsinki fonts. Page Page Page Page Page Page Printer Job Language Commands Syntax EPSON FX-850 Mode Page Page IBM Proprinter XL Mode Page Page HP-GL Mode Page Bar Code Control Page Page Page Page Page Page Page INDEX A B C D G H L I K P Q R S T U W X Y