Troubleshooting and Routine Maintenance

Network Difficulties (continued)

Difficulty

Suggestions

 

The network scanning feature does

<Windows® users>

 

not work.

Firewall settings on your PC may be rejecting the necessary network connection.

 

 

B

 

Follow the instructions below to configure the Firewall. If you are using a personal

 

Firewall software, see the User’s Guide for your software or contact the software

 

 

manufacturer.

 

 

For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the

 

 

Software User’s Guide on the CD-ROM.

 

 

For Windows® XP SP1 user’s, please visit the Brother Solutions Center:

 

 

(http://solutions.brother.com)

 

 

<Macintosh users>

 

 

Re-select your machine in the Device Selector application located in

 

 

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

 

 

model list in ControlCenter2.

 

 

 

 

The network PC-Fax Receive

<Windows® users>

 

feature does not work.

Firewall settings on your PC may be rejecting the necessary network connection.

 

 

 

 

Follow the instructions below to configure the Firewall. If you are using a personal

 

 

Firewall software, see the User’s Guide for your software or contact the software

 

 

manufacturer.

 

 

For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the

 

 

Software User’s Guide on the CD-ROM.

 

 

For Windows® XP SP1 user’s, please visit the Brother Solutions Center:

 

 

(http://solutions.brother.com)

 

 

 

 

Your computer cannot find your

<Windows® users>

 

machine.

Firewall settings on your PC may be rejecting the necessary network connection.

 

 

 

 

For detail, see the instruction above.

 

 

<Macintosh users>

 

 

Re-select your machine in the Device Selector application located in

 

 

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

 

 

model list in ControlCenter2.

 

 

 

 

Touchscreen Difficulties

 

 

 

 

 

Difficulty

Suggestions

 

The dial pad does not work when

Use the touchscreen buttons to enter information.

 

entering numbers or characters.

 

 

 

 

 

149