ERROR MESSAGES

ERROR

CAUSE

ACTION

 

MESSAGE

 

 

 

 

 

 

Check Scan

The scanner lock is locked.

Release the scanner lock lever, and

Lock

 

then press Stop/Exit.

 

 

 

Comm. Error

Poor phone line quality caused

Try the call again. If problem

 

communication error.

continues, call Telephone Company

 

 

to check your phone line.

 

 

 

Connection

You tried to poll a fax machine that is not in

Verify the other party’s polling setup.

Fail

Polled Waiting mode.

 

 

 

 

 

Cooling Down

The temperature of the drum unit or toner

You must wait 20 minutes for it to

Wait For A

cartridge is too hot. The MFC will pause its

cool.

 

While

current print job and go in

 

 

 

to cooling down mode. During the cooling

 

 

 

down mode, you will hear the cooling fan

 

 

 

running while the display on the MFC shows

 

 

 

Cooling Down, and

 

 

 

Wait For A While.

 

 

 

 

 

Cover Open

The front cover was not completely closed.

Close the front cover for the drum

PLS Close

 

unit.

 

Cover

 

 

 

 

 

 

Disconnected

The other party or other party’s fax machine

Try to transmit or receive again.

 

terminated the call.

 

 

 

 

 

DX Lever

The paper adjustment lever for duplex

Set the duplex lever to the correct

Error

printing is not correctly set for the paper size.

position. (See To use Automatic

 

 

Duplexing for fax, copy and print

 

 

operations (For MFC-8820D and

 

 

MFC-8820DN)on page 2-10.)

 

 

 

Face Up Open

The face-up output tray is open.

Please close the face-up output tray.

 

 

 

Fuser Open

The fuser cover is open.

Please close the jam clear cover.

 

 

(See Paper jams on page 22-6.)

 

 

 

Machine Error

MFC has a mechanical problem.

Call Brother Customer Service and

XX

 

tell them the Machine Error number.

 

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

 

 

22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE