DIFFICULTY | SUGGESTIONS |
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Vertical black lines when | If the copy you made shows the same problem, your scanner is dirty. | ||||
sending. |
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Handling Incoming Calls |
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MFC ‘Hears’ Voice as CNG | If your MFC is set to Easy Receive ON, it is more sensitive to sounds. | ||||
Tone. | Your MFC may mistakenly interpret certain voices or music on the line | ||||
| as a calling fax machine and respond with fax receiving tones. | ||||
| Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by | ||||
| turning Easy Receive to OFF. (See Easy Receive on page | ||||
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Sending a Fax Call to the | If you answered at the MFC, press Start and hang up immediately. If | ||||
MFC. | you answered on an external or extension phone, press your Fax | ||||
| Receive Code (default setting is ( |
| 51). When your MFC answers, | ||
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| hang up. |
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Custom features on a single | If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, | ||||
line. | Voice Mail, an answering machine, an alarm system or other custom | ||||
| feature on a single phone line with your MFC, it may create a problem | ||||
| sending or receiving fax data. |
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| For Example: Your Brother MFC handles the Caller ID subscriber | ||||
| services. However, if you subscribe to Call Waiting or some other | ||||
| custom service and its signal comes through the line while your MFC is | ||||
| sending or receiving a fax, the signal can temporarily interrupt or disrupt | ||||
| the fax data. Brother’s ECM feature should help overcome this problem. | ||||
| This condition is related to the telephone system industry and is | ||||
| common to all devices that send and receive information on a single, | ||||
| shared line with custom features. If avoiding a slight interruption is | ||||
| crucial to your business, a separate line with no custom features is | ||||
| recommended. |
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Menu Setting Difficulties |
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The MFC beeps when you try | Make sure that MFC is in Fax mode. If the Fax |
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to access the Setup Receive | illuminated, press it to turn on Fax mode. Setup | Receive setting (Menu, | |||
and Setup Send menus. | 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the | ||||
| MFC is in Fax mode. |
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Copy Quality Difficulties |
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Vertical streaks appear in | Sometimes you may see vertical streaks on your copies. Either the | ||||
copies. | scanner or the primary corona wire for printing is dirty. Clean them both. | ||||
| (See Cleaning the scanner on page | ||||
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22 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE