DIFFICULTY

SUGGESTIONS

 

 

Vertical black lines when

If the copy you made shows the same problem, your scanner is dirty.

sending.

(See Cleaning the scanner on page 22-25.)

 

 

 

 

 

 

 

 

Handling Incoming Calls

 

 

 

 

 

 

 

 

 

 

MFC ‘Hears’ Voice as CNG

If your MFC is set to Easy Receive ON, it is more sensitive to sounds.

Tone.

Your MFC may mistakenly interpret certain voices or music on the line

 

as a calling fax machine and respond with fax receiving tones.

 

Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by

 

turning Easy Receive to OFF. (See Easy Receive on page 5-4.)

 

 

 

 

 

Sending a Fax Call to the

If you answered at the MFC, press Start and hang up immediately. If

MFC.

you answered on an external or extension phone, press your Fax

 

Receive Code (default setting is (

 

51). When your MFC answers,

 

 

 

 

 

 

 

 

 

 

 

hang up.

 

 

 

 

 

 

 

Custom features on a single

If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster,

line.

Voice Mail, an answering machine, an alarm system or other custom

 

feature on a single phone line with your MFC, it may create a problem

 

sending or receiving fax data.

 

 

 

For Example: Your Brother MFC handles the Caller ID subscriber

 

services. However, if you subscribe to Call Waiting or some other

 

custom service and its signal comes through the line while your MFC is

 

sending or receiving a fax, the signal can temporarily interrupt or disrupt

 

the fax data. Brother’s ECM feature should help overcome this problem.

 

This condition is related to the telephone system industry and is

 

common to all devices that send and receive information on a single,

 

shared line with custom features. If avoiding a slight interruption is

 

crucial to your business, a separate line with no custom features is

 

recommended.

 

 

 

 

 

 

 

 

Menu Setting Difficulties

 

 

 

 

 

 

 

 

 

 

 

The MFC beeps when you try

Make sure that MFC is in Fax mode. If the Fax

 

key is not

to access the Setup Receive

illuminated, press it to turn on Fax mode. Setup

Receive setting (Menu,

and Setup Send menus.

2, 1) and Setup Send setting (Menu, 2, 2) are available only when the

 

MFC is in Fax mode.

 

 

 

 

 

 

 

 

Copy Quality Difficulties

 

 

 

 

 

 

 

 

 

 

Vertical streaks appear in

Sometimes you may see vertical streaks on your copies. Either the

copies.

scanner or the primary corona wire for printing is dirty. Clean them both.

 

(See Cleaning the scanner on page 22-25 and Cleaning the drum unit

 

on page 22-27.)

 

 

 

 

 

 

 

 

22 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE