DIFFICULTY | SUGGESTIONS |
Printer Difficulties |
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The MFC does not print. | Check the following: |
| • The MFC is plugged in and the power switch turned On. (See the |
| Quick Setup Guide on page 7.) |
| • The toner cartridge and drum unit are installed properly. (See |
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| • The interface cable is securely connected between the MFC and |
| computer. (See the Quick Setup Guide.) |
| • Check to see if LCD is showing an error message. (See Error |
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The MFC prints unexpectedly | Reset the MFC or turn it off and then on again. Check the primary |
or it prints garbage. | settings in your application software to make sure it is set up to work with |
| your MFC. |
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The MFC prints first couple of | Your computer is not recognizing the printer’s input buffer full signal. |
pages correctly, then some | Please make sure to connect the MFC cable correctly. |
pages have text missing. |
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The MFC cannot print full | Reduce the printing resolution. Reduce the complexity of your |
pages of a document. | document and try again. Reduce the graphic quality or the number of |
Out Of Memory message | font sizes within your application software. |
occurs. |
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My headers or footers appear | Most laser printers have a restricted area that will not accept print. |
when I view my document on | Usually these are the first two lines and last two lines, leaves 62 |
the screen but do not appear | printable lines. Adjust the top and bottom margins in your document to |
when I print them. | allow for this. |
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Scanning Difficulties |
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TWAIN errors appear while | Make sure the Brother TWAIN driver is selected as the primary source. |
scanning. | In PaperPort®, click Scan in the File menu and select the Brother |
| TWAIN driver. |
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 15