DIFFICULTY

SUGGESTIONS

Printer Difficulties

 

 

 

The MFC does not print.

Check the following:

 

• The MFC is plugged in and the power switch turned On. (See the

 

Quick Setup Guide on page 7.)

 

• The toner cartridge and drum unit are installed properly. (See

 

Replacing the drum unit on page 22-34.)

 

• The interface cable is securely connected between the MFC and

 

computer. (See the Quick Setup Guide.)

 

• Check to see if LCD is showing an error message. (See Error

 

messages on page 22-1.)

 

 

The MFC prints unexpectedly

Reset the MFC or turn it off and then on again. Check the primary

or it prints garbage.

settings in your application software to make sure it is set up to work with

 

your MFC.

 

 

The MFC prints first couple of

Your computer is not recognizing the printer’s input buffer full signal.

pages correctly, then some

Please make sure to connect the MFC cable correctly.

pages have text missing.

 

 

 

The MFC cannot print full

Reduce the printing resolution. Reduce the complexity of your

pages of a document.

document and try again. Reduce the graphic quality or the number of

Out Of Memory message

font sizes within your application software.

occurs.

 

 

 

My headers or footers appear

Most laser printers have a restricted area that will not accept print.

when I view my document on

Usually these are the first two lines and last two lines, leaves 62

the screen but do not appear

printable lines. Adjust the top and bottom margins in your document to

when I print them.

allow for this.

 

 

Scanning Difficulties

 

 

 

TWAIN errors appear while

Make sure the Brother TWAIN driver is selected as the primary source.

scanning.

In PaperPort®, click Scan in the File menu and select the Brother

 

TWAIN driver.

 

 

TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 15