Error Message | Cause | Action |
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Drum End SoonX 1 | The drum unit for the color | Order a new drum unit for the color indicated on | ||
1 | (X) shows the drum | indicated on the Touchscreen | the Touchscreen before you get a Replace | |
is near the end of its life. | DrumX message. |
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| unit color that is near |
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| the end of its life. |
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| (BK)=Black, |
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| (Y)=Yellow, |
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| (M)=Magenta, |
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| (C)=Cyan. |
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Drum ! | The corona wires on the drum | Clean the corona wires on the drum units (see | ||
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| units must be cleaned. | ||
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| The drum unit or the toner | Put the toner cartridge into the drum unit that is | |
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| cartridge and drum unit | indicated on the Touchscreen. Then reinstall | |
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| assembly is not installed | the toner cartridge and drum unit assembly into | |
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| correctly. | the machine. |
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Drum Stop | It is time to replace the drum | Replace the drum unit for the color indicated on | ||
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| unit. | the Touchscreen. (see Replacing the drum | |
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Fuser Error | The temperature of the fuser | Press and hold down | to turn the machine | |
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| unit does not rise to a specified | ||
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| off, wait a few seconds, and then turn it on | ||
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| temperature within the | ||
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| specified time. | again. Leave the machine idle for 15 minutes | |
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| with the power on. |
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| The fuser unit is too hot. |
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Jam | The paper is jammed | |||
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| underneath the paper tray or |
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| the fuser unit. |
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Jam Inside | The paper is jammed inside the | |||
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| machine. |
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Jam Manual Feed | The paper is jammed in the | |||
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| manual feed slot of the |
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| machine. |
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Jam Rear | The paper is jammed in the | |||
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| back of the machine. |
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Jam Tray | The paper is jammed in the | |||
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| paper tray of the machine. |
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Limit Exceeded | The print limit set in Secure | Call your administrator to check your Secure | ||
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| Function Lock 2.0 was | Function Lock Settings. |
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| reached. |
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Log Access Error | The machine could not access | Call your administrator to check the Store Print | ||
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| the print log file in the server. | Log to Network settings. |
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| For more information, see Network User's | |
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| Guide: Store Print Log to Network | |
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Low Temperature | The room temperature is too | Increase the room temperature to allow the | ||
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| low for the machine to operate. | machine to operate. |
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