Paper Jams

Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

Paper is jammed in the manual feed slot

If the Touchscreen shows

Jam Manual Feed, follow these steps:

a Remove any paper that is jammed in and around the manual feed slot.

b Press Start to resume printing.

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Paper is jammed in the paper tray

If the Touchscreen shows Jam Tray, follow these steps:

a Pull the paper tray completely out of the machine.

b Use both hands to slowly pull out the jammed paper.

NOTE

Pulling the jammed paper downward allows you to remove the paper more easily.