Troubleshooting

Other difficulties

 

 

 

 

 

 

Difficulties

Suggestions

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

may have triggered the machine’s internal safety mechanisms. Press and hold

 

down

to turn off the machine and unplug the power cord. Wait for ten

 

minutes, then plug in the power cord and press

to turn on the machine.

 

If the problem is not solved, turn off the machine. If you are using a backup battery

 

or surge suppressor device, disconnect it to make sure it is not the problem. Plug

 

the machine’s power cord directly into a different known working wall outlet and

 

press

to turn on the machine.

 

 

 

 

The machine cannot print EPS data

(Windows®)

 

that includes binary with the

To print EPS data, do the following:

 

BR-Script3 printer driver.

a For Windows® 7 and Windows Server® 2008 R2:

 

Click the (Start) button > Devices and Printers.

For Windows Vista® and Windows Server® 2008:

Click the (Start) button > Control Panel > Hardware and Sound >

Printers.

For Windows® XP and Windows Server® 2003:

Click the Start button > Printers and Faxes.

For Windows® 8 and Windows Server® 2012:

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the

Hardware and Sound 1 group, click View devices and printers.

b For Windows® 7, Windows® XP, Windows Vista®, Windows Server® 2003,

Windows Server® 2008 and Windows Server® 2008R2:

Right-click the Brother MFC-XXXX2 icon and select Printer properties 3, and then select Brother MFC-XXXXBR-Script3.

For Windows® 8 and Windows Server® 2012:

Right-click the Brother MFC-XXXXBR-Script3icon, select

Printer properties.

c From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

(Macintosh)B If your machine is connected to a computer with a USB interface, you cannot print

EPS data that includes binary. You can print the EPS data at the machine through a network. For help installing the BR-Script3 printer driver through the network, visit the Brother Solutions Center at http://solutions.brother.com/.

1For Windows Server® 2012: Hardware.

2For Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Brother MFC-XXXXBR-Script3.

3For Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Properties.

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