Troubleshooting

Improving the print quality

If you have a print quality problem, print a test page first ( , All Settings, Printer,

Print Options, Test Print). If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

NOTE

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

a To get the best print quality, we suggest using recommended paper. Make sure you use paper that meets our specifications (see Acceptable paper and other print media

on page 28).

b Check that the drum units and toner cartridges are installed correctly.

Examples of poor print quality

Recommendation

 

Adjust the print margins on your application and reprint the

 

job.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.ABCDEFGH

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

abcdefghijk

ABCD abcde 01234

Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off

 

 

 

 

 

Choose Text or Receipt in the copy quality setting

 

 

 

 

 

(see Advanced User's Guide: Improving copy quality).

0123456789012345678901

0123456789012345678901

Adjust the copy density and contrast (see Advanced User's

9876543210987654321098

9876543210987654321098

 

012345678

012345678

Guide: Adjusting Density and Contrast).

987654321

 

 

987654321

 

 

 

 

 

012345

012345

 

987654

987654

 

Colored letters and thin letters in the original document are light or faint in the copy

B

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