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| Troubleshooting |
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Error Message | Cause | Action |
Manual Feed | Manual was selected as the | Place paper in the manual feed slot (see |
| paper source when there was | |
| no paper in the manual feed | |
| slot. |
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No Belt Unit | The belt unit is not installed | Reinstall the belt unit (see Replacing the belt |
| correctly. | |
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No HUB Support | A USB hub device is | Disconnect the USB hub device from the USB |
| connected to the USB direct | direct interface. |
| interface. |
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No Permission | Printing color documents is | Call your administrator to check your Secure |
| restricted by Secure Function | Function Lock Settings. |
| Lock 2.0. The print job will be |
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| canceled. |
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No Paper | The machine is out of paper in | Do one of the following: |
| the paper tray, or paper is not | Refill paper in the paper tray. Make sure the |
| correctly loaded in the paper | |
| paper guides are set to the correct size. | |
| tray. | |
| Remove the paper and load it again. Make | |
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| |
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| sure the paper guides are set to the correct |
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| size. |
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No Response/Busy | The number you dialed does | Verify the number and try again. |
| not answer or is busy. |
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No Toner | The toner cartridge or the toner | Remove the toner cartridge and drum unit |
| cartridge and drum unit | assembly for the color indicated on the |
| assembly is not installed | Touchscreen. Remove the toner cartridge from |
| correctly. | the drum unit, and reinstall the toner cartridge |
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| back into the drum unit. Reinstall the toner |
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| cartridge and drum unit assembly back in the |
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| machine. If the problem continues, replace the |
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| toner cartridge (see Replacing the toner |
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No Tray | The paper tray is not installed | Reinstall the paper tray. |
| or not installed correctly. |
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No Waste Toner | The waste toner box is not | Reinstall the Waste Toner Box (see Replacing |
| installed correctly. | |
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