Troubleshooting
Examples of poor print quality | Recommendation |
If the problem is not solved after printing a few blank pages,
3.7 in. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | foreign material, such as glue from a label, may be stuck on | |||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||
(94 mm) | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | the drum surface. Clean the drum unit (see Advanced User's | ||||
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| Guide: Cleaning the drum unit). |
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3.7 in. |
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| Identify the color causing the problem and install a new drum |
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(94 mm) |
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| unit (see Replacing the drum units on page 86). | |
To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Colored spots at 3.7 in. (94 mm)
Identify the color causing the problem and put in a new toner
0.9 in. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| cartridge (see Replacing the toner cartridges on page 76). | ||||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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(24 mm) |
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| To identify the color of the toner cartridge, visit us at | ||
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0.9 in. |
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| http://solutions.brother.com/ to view our FAQs and |
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| troubleshooting tips. | |
(24 mm) |
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Colored spots at 0.9 in. (24 mm)
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| Check the machine’s environment. Conditions such as high |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | humidity and high temperatures may cause this print quality | |||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | problem. | |||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||
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| Identify the color causing the problem and put in a new toner |
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| cartridge (see Replacing the toner cartridges on page 76). |
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| To identify the color of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and |
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| troubleshooting tips. |
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Toner scatter or toner stain | Identify the color causing the problem and install a new drum | ||||
unit (see Replacing the drum units on page 86). | |||||
To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
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