Troubleshooting

Examples of poor print quality

Recommendation

Make sure the two gray levers inside the back cover are in the up position (1). Pull up the two gray levers until they stop.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1

Poor fixing

Make sure the media type setting in the driver matches the type of paper you are using (see Acceptable paper and other print media on page 28).

Choose Improve Toner Fixing mode in the printer driver (see Software User's Guide).

If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting. If you are printing an envelope, choose Env. Thick in the media type setting.

Choose Reduce Paper Curl mode in the printer driver

 

 

(see Software User's Guide).

 

 

 

If the problem is not solved, choose Plain Paper in the

 

 

 

 

 

 

media type setting.

 

 

 

If you are printing an envelope, choose Env. Thin in the

 

 

 

Media Type Setting of the printer driver.

 

 

 

If you do not use the machine often, the paper may have

 

 

 

been in the paper tray too long. Turn over the stack of paper

 

Curled or wavy

in the paper tray. Also, fan the paper stack and then rotate

B

the paper 180° in the paper tray.

Store the paper where it will not be exposed to high temperatures and high humidity.

Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

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