Chapter 4: Troubleshooting

4.3TROUBLESHOOTING CHECKLIST

If the 2E43-51 is not working properly, refer to Table 4-4for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-4 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

 

 

 

All LEDs are OFF.

Loss of power.

Check for proper connection

 

 

of the power cable and its

 

 

access to a live outlet.

 

 

 

 

Installed improperly.

Check the installation.

 

 

 

No Local

Autobaud is enabled.

Press ENTER (RETURN)

Management

 

(may take up to four times).

Password screen.

 

 

Terminal setup is not

Refer to Chapter 5 for proper

 

 

correct.

setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for

 

used.

proper console port pinouts.

 

 

 

Cannot contact the

Using incorrect

Refer to Chapter 5

2E43-51 from

Community Name.

for Community Name setup.

in-band

 

 

The 2E43-51 does not

Refer to Chapter 5 for IP

management.

have an IP address

address assignment

 

 

assigned.

procedure.

 

 

 

 

Port is disabled.

Enable port.

 

 

 

 

No link to device.

Check link to device.

 

 

 

 

 

 

 

 

 

Port(s) goes into

The 2E43-51 detected a

1. Review network design

standby for no

loop condition.

and delete unnecessary

apparent reason.

 

loops.

 

 

2. Call the Cabletron

 

 

Systems Global Call

 

 

Center if the problem

 

 

continues.

 

 

 

User parameters (IP

Mode switch (7), NVRAM

1. Reenter the lost

address, Device and

Reset, was changed

parameters as necessary.

Module name, etc.)

sometime before either

2. Call the Cabletron

were lost when the

cycling power or

Systems Global Call

2E43-51 power was

pressing the RESET

Center if the problem

cycled or the front

button causing the

continues.

panel RESET button

user-entered parameters

 

was pressed.

to reset to factory default

 

 

settings.

 

 

 

 

4-6

2E43-51/2E43-51R User’s Guide

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Cabletron Systems 2E43-51R manual Troubleshooting Checklist