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Canon MF55DD Series manual Print Quality Problems

Models: MF55DD Series

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Q Is the machine installed in a stable location?

A Install the machine in a proper location. (See "Installation," on p. xiv.)

Copies are too dark or too light.

Q Is the exposure adjusted correctly?

AAdjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density)," on p. 5-9.)

Q Is the machine in the toner saver mode?

ASet <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the Menu. (See "COMMON SETTINGS," on p. 10-3.)

The printouts are partly missing or shaded when you make copies on heavy paper.

Q Is the paper type set correctly?

ASelect <HEAVY PAPER> or <HEAVY PAPER H> in <PAPER TYPE> in <COMMON SETTINGS> of the Menu. (See "Specifying the Paper Type," on p. 5-4.)

The printouts are missing when you make copies on rough paper.

Q Is the paper type set correctly?

ASelect <TRANSPARENCY> in <PAPER TYPE> in <COMMON SETTINGS> of the Menu. (See "Specifying the Paper Type," on p. 5-4.)

The edges of copies are dirty when you make copies.

Q Is the paper size set correctly?

ASpecify the appropriate paper size in <PAPER SIZE> in <COMMON SETTINGS> of the Menu. (See "Specifying the Paper Type," on p. 5-4.)

Troubleshooting

9

Print Quality Problems

9-17

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Canon MF55DD Series manual Print Quality Problems

Contents

Canon Italia S.p.A Canon Deutschland GmbHPage ImageCLASS MF5500 Series Basic Guide Manuals for the Machine Software Installation and InstructionsHow This Manual Is Organized Contents Copying Paper HandlingDocument Handling Printing from Your ComputerSystem Monitor MaintenanceScanning Clearing Jams TroubleshootingMachine Settings AppendixViii How to Use This ManualSymbols Used in This Manual Keys Used in This ManualIllustrations Used in This Manual FCC Federal Communications Commission Legal NoticesInternational Energy Star Program Laser SafetyCdrh Regulations Xii TrademarksCopyright DisclaimersXiii Installation Important Safety InstructionsPower Supply Handling Maintenance and Inspections Page Other Warnings ConsumablesPage Customer Support Introduction1MF5550 Front View Main Components of the MachinePlaten glass cover External device jack Extension cover Power socketUSB port Face up cover Telephone line jackMF5550 Operation PanelMF5530 Standby Display Copy ModeScan Mode Press Energy Saver Energy Saver ModeSetting the Energy Saver Mode Manually Restoring from the Energy Saver Mode Manually 10Energy Saver Mode Paper Storage Print Media RequirementsCassette/Multi-Purpose Feeder Unacceptable PaperAcceptable Paper Envelope Printing AreasPaper Loading Paper in the Cassette Loading PaperLoading Paper Insert the cassette into the machine Pinch and slide the width slide guides to ﬁt the paper stackSpecify the paper size Loading Envelopes in the Cassetteﬂaps should not bulge more than 13/64 5 mm Paper Handling Pinch and slide the width slide guides to ﬁt the envelopes Specify the paper type Loading Paper in the Multi-Purpose Feeder12Loading Paper Loading an Envelope in the Multi-Purpose Feeder 14Loading Paper Orientation of the Document and the Paper Loading Selecting the Paper Output Area Paper Type Paper Output Area Number of Output Sheets Paper Type and Paper Output AreaFace Down Paper Output Area Face Up Paper Output Area Platen Glass Document RequirementsDocument Handling Scanned Area of a DocumentGently lower the platen glass cover Setting Up DocumentsPlacing a Document on the Platen Glass Loading Documents in the ADF Document Handling Paper Path of the ADF Before Printing Printing from Your ComputerOn Windows 98/Me/2000 On Windows XPPrinting Documents Click Preference or Properties Canceling PrintingSpecify the required settings click OK Click Print or OK More Information 6More Information Documents You Can Copy CopyingCopying Specifying the Paper Size Specifying the Paper Size and TypeSpecifying the Paper Type Press Stop/Reset to return to the standby displayWhen Envelope is selected When Free Size is selectedPress or to select the appropriate paper type press Set Copying Press Enlarge/ReducePress Press To select the copy ratioPress Set Enlarging/Reducing Using Custom Copy RatiosPress Image Quality Press or to select the image quality Adjusting the Image Quality ResolutionImproving Copied Image Adjusting automatically Adjusting the Exposure DensityPress Exposure Press or to select the exposure mode Adjusting manuallyPress Collate/2on1 twice Special FeaturesCollate Copy Load documents face up in the ADFPlace the next page of the document on the platen glass Press StartPlace the ﬁrst page of a document on the platen glass 12Special Features Before Scanning ScanningPlace the document face down on the platen glass Using Scan on the Operation PanelScanning Methods More Information 4More Information Press Status Monitor Press or to select Print press Set Checking the Status of Print and Fax JobsConﬁrming and Deleting a Print Job If you want to delete the fax job, press Set Conﬁrming and Deleting a Fax TX JobPress Status Monitor Press or to select FAX TX press Set Press or to conﬁrm the fax/telephone numberSystem Monitor 4Checking the Status of Print and Fax Jobs Periodic Cleaning Maintenance8Cleaning the Scanning Area Cleaning the ExteriorCleaning the ADF Area Remove the cartridge from the machine When to Replace the CartridgeIf white streaks or light bands are still present Print YieldIf the copies appear normal Handling and Storing the Cartridge Handling PrecautionsStoring Partially Used Cartridges Canon Cartridge Recycling Program Clean Earth CampaignA. Program Option A-2 Multiple Box Return Maximum weight = 70 lb 31.8 kgPlease call 1-800-OK-CANON ShippingCanada PROGRAM-CANADA Programme When to Replace the Cartridge Open the front cover Replacing the CartridgeRemove the new cartridge from its protective bag Arrow mark Close the front cover Repacking and Transporting Your Machine Carrying the Machine by the Sides Transporting the Machine by Car Removing Jammed Paper from Inside the Machine Clearing JamsTroubleshooting Remove the cartridge 4Clearing Jams Troubleshooting 6Clearing Jams Open the ADF and gently remove the jammed paper from the ADF Removing Jammed Paper from the ADF8Clearing Jams Check Printer LCD MessagesIncorrect Paper Size ↔ Cass Paper Mismatch Xxx stands for a number Troubleshooting Paper Feeding Problems Paper Feeding Problems Troubleshooting Copying Problems Print Quality Problems Print Quality Problems Printing Problems Is the energy saver mode off? Scanning ProblemsGeneral Problems Product name MF5530/5550 Serial number If You Cannot Solve the Problem22If You Cannot Solve the Problem 10-1 Accessing the Machine SettingsPress or to select the submenu you want to change Press Set Machine Settings 10-3 Menu DescriptionsName Descriptions Copy Settings 10-5 Center10-6Menu Descriptions Speciﬁcations Installation Space W × Multiple Copies Power RequirementsPower Consumption Dimensions W × D × HIndex SymbolsIndex Appendix 11 T