Incorrect Paper Size ↔ Cass Paper Mismatch | Canon MF55DD Series

Troubleshooting

9

INCORRECT PAPER SIZE ↔ CASS PAPER MISMATCH

Cause	The size of the paper in the cassette or multi-purpose feeder is different from
	that of the paper speciﬁed in <PAPER SIZE> in <COMMON SETTINGS> of the
	Menu.

Remedy	Load the correct paper size or change <PAPER SIZE> in <COMMON
	SETTINGS> of the Menu. (See "Loading Paper," on p. 2-4, or "Specifying the
	Paper Size," on p. 5-3.)
	Then reset the machine by opening the front cover and then closing it.

INSTALL CARTRIDGE ↔ TONER SUPPLY LOW


Cause	The cartridge is not installed or not installed correctly.

Remedy	Install the cartridge correctly. (See "Replacing the Cartridge," on p. 8-14.)

LOAD LTR SIZE PAPER

Cause	No LTR-size paper is loaded in the cassette or multi-purpose feeder.

Remedy	Load LTR-size paper in the cassette or multi-purpose feeder. (See "Loading
	Paper," on p. 2-4.)

MEMORY FULL

PRESS SET KEY

Cause	The machine's memory is full because the collate copy function was set when a
	large document is loaded.

Remedy	Divide the document and copy each part separately.
	If <MEMORY FULL> and <PRESS SET KEY> appear while scanning
	documents using the ADF, the document being scanned stops in the ADF. In
	this case, press [Set] to make the document come out automatically.

PRINTER DATA ERROR


Cause	A problem has occurred in the data transmission between the machine and
	your computer.

Remedy	Use System Monitor to delete the current print job.

9-10LCD Messages

Image 112

Canon MF55DD Series manual Incorrect Paper Size ↔ Cass Paper Mismatch

Contents

Canon Deutschland GmbH Canon Italia S.p.APage ImageCLASS MF5500 Series Basic Guide Software Installation and Instructions Manuals for the Machine How This Manual Is Organized Contents Paper Handling Document HandlingPrinting from Your Computer Copying Scanning MaintenanceSystem Monitor Troubleshooting Machine SettingsAppendix Clearing Jams How to Use This Manual Symbols Used in This ManualKeys Used in This Manual Viii Illustrations Used in This Manual Legal Notices FCC Federal Communications Commission Cdrh Regulations Laser SafetyInternational Energy Star Program Trademarks CopyrightDisclaimers Xii Xiii Important Safety Instructions Installation Power Supply Handling Maintenance and Inspections Page Consumables Other WarningsPage Introduction1 Customer Support Main Components of the Machine MF5550 Front View Platen glass cover Power socket USB port Face up coverTelephone line jack External device jack Extension cover Operation Panel MF5550 MF5530 Scan Mode Copy ModeStandby Display Setting the Energy Saver Mode Manually Energy Saver ModePress Energy Saver Restoring from the Energy Saver Mode Manually 10Energy Saver Mode Print Media Requirements Paper Storage Acceptable Paper Unacceptable PaperCassette/Multi-Purpose Feeder Paper Printing AreasEnvelope Loading Paper Loading Paper in the Cassette Loading Paper Pinch and slide the width slide guides to ﬁt the paper stack Insert the cassette into the machine Loading Envelopes in the Cassette Specify the paper size ﬂaps should not bulge more than 13/64 5 mm Paper Handling Pinch and slide the width slide guides to ﬁt the envelopes Loading Paper in the Multi-Purpose Feeder Specify the paper type 12Loading Paper Loading an Envelope in the Multi-Purpose Feeder 14Loading Paper Orientation of the Document and the Paper Loading Selecting the Paper Output Area Face Down Paper Output Area Paper Type and Paper Output AreaPaper Type Paper Output Area Number of Output Sheets Face Up Paper Output Area Document Requirements Platen Glass Scanned Area of a Document Document Handling Placing a Document on the Platen Glass Setting Up DocumentsGently lower the platen glass cover Loading Documents in the ADF Document Handling Paper Path of the ADF Printing from Your Computer Before Printing On Windows XP On Windows 98/Me/2000 Printing Documents Specify the required settings click OK Click Print or OK Canceling PrintingClick Preference or Properties More Information 6More Information Copying Documents You Can Copy Copying Specifying the Paper Size and Type Specifying the Paper Size Press Stop/Reset to return to the standby display When Envelope is selectedWhen Free Size is selected Specifying the Paper Type Press or to select the appropriate paper type press Set Press Enlarge/Reduce PressPress To select the copy ratio Copying Enlarging/Reducing Using Custom Copy Ratios Press Set Improving Copied Image Adjusting the Image Quality ResolutionPress Image Quality Press or to select the image quality Adjusting the Exposure Density Press Exposure Press or to select the exposure modeAdjusting manually Adjusting automatically Special Features Collate CopyLoad documents face up in the ADF Press Collate/2on1 twice Place the ﬁrst page of a document on the platen glass Press StartPlace the next page of the document on the platen glass 12Special Features Scanning Before Scanning Scanning Methods Using Scan on the Operation PanelPlace the document face down on the platen glass More Information 4More Information Conﬁrming and Deleting a Print Job Checking the Status of Print and Fax JobsPress Status Monitor Press or to select Print press Set Conﬁrming and Deleting a Fax TX Job Press Status Monitor Press or to select FAX TX press SetPress or to conﬁrm the fax/telephone number If you want to delete the fax job, press Set System Monitor 4Checking the Status of Print and Fax Jobs Maintenance8 Periodic Cleaning Cleaning the Exterior Cleaning the Scanning Area Cleaning the ADF Area When to Replace the Cartridge Remove the cartridge from the machine If the copies appear normal Print YieldIf white streaks or light bands are still present Handling Precautions Handling and Storing the Cartridge Storing Partially Used Cartridges Clean Earth Campaign Canon Cartridge Recycling Program A. Program Maximum weight = 70 lb 31.8 kg Option A-2 Multiple Box Return Shipping Please call 1-800-OK-CANON Canada PROGRAM-CANADA Programme When to Replace the Cartridge Replacing the Cartridge Open the front cover Remove the new cartridge from its protective bag Arrow mark Close the front cover Repacking and Transporting Your Machine Carrying the Machine by the Sides Transporting the Machine by Car Clearing Jams Removing Jammed Paper from Inside the Machine Troubleshooting Remove the cartridge 4Clearing Jams Troubleshooting 6Clearing Jams Removing Jammed Paper from the ADF Open the ADF and gently remove the jammed paper from the ADF 8Clearing Jams LCD Messages Check Printer Incorrect Paper Size ↔ Cass Paper Mismatch Xxx stands for a number Troubleshooting Paper Feeding Problems Paper Feeding Problems Troubleshooting Copying Problems Print Quality Problems Print Quality Problems Printing Problems Scanning Problems Is the energy saver mode off? General Problems If You Cannot Solve the Problem Product name MF5530/5550 Serial number 22If You Cannot Solve the Problem Press or to select the submenu you want to change Press Set Accessing the Machine Settings10-1 Machine Settings Name Descriptions Menu Descriptions10-3 Copy Settings Center 10-5 10-6Menu Descriptions Speciﬁcations Multiple Copies Power Requirements Power ConsumptionDimensions W × D × H Installation Space W × Symbols Index Index Appendix 11 T