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Software Configuration Guide—Release 15.0(2)SG
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Chapter 59 Configuring Call Home Configuring Call Home
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)# call-home
Switch(cfg-call-home)# contact-email-addr username@example.com
Switch(cfg-call-home)# phone-number +1-800-555-4567
Switch(cfg-call-home)# street-address “1234 Picaboo Street, Any city, Any state, 12345”
Switch(cfg-call-home)# customer-id Customer1234
Switch(cfg-call-home)# site-id Site1ManhattanNY
Switch(cfg-call-home)# contract-id Company1234
Switch(cfg-call-home)# exit
Switch(config)#
Configuring Destination Profiles
A destination profile contains the required delivery information for an alert notification. At least one
destination profile is required. You can configure multiple destination profiles of one or more types.
You can use the predefined destination profile or define a desired profile. If you define a ne w destination
profile, you must assign a profile name.
Note If you use the Cisco Smart Call Home service, the destination profile must use the XML message format.
You can configure the following attributes for a destination profile:
Profile name—A string that uniquely identifies each user-defined destination profile. The profile
name is limited to 31 characters and is not case-sensitive. You cannot use all as a profile name.
Transport method—The transport mechanism, either e-mail or HTTP (including HTTPS), for
delivery of alerts.
For user-defined destination profiles, e-mail is the default, and you can enable either or both
transport mechanisms. If you disable both methods, e-mail will be enabled.
For the predefined Cisco TAC profile, you can en able either transport mechanism, b ut not bot h.
Destination address—The actual address related to the transport method to which the alert should
be sent.
Message formatting—The message format used for sending the alert.
For user-defined destination profiles, the format options are long-text, short-text, or XML. The
default is XML.
For the predefined Cisco TAC profile, only XML is allowed.
Message size—The maximum destination message size. The valid range is 50 to 3,145,728 bytes
and the default is 3,145,728 bytes.
To create and configure a destination profile, perform this task:
Command Purpose
Step 1 Switch# configure terminal Enters configuration mode.
Step 2 Switch(config)# call-home Enters the Call Home configuration submode.
Step 3 Switch(cfg-call-home)# profile name Enters the Call Home destination profile configuration
submode for the specified destination profile. If the
specified destination profile does not exist, it is created.
Step 4 Switch(cfg-call-home-profile)# [no]
destination transport-method {email
| http}
(Optional) Enables the message transport method. The no
option disables the method.