Cisco Systems 4500 Troubleshooting the Test Failures

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Software Configuration Guide—Release 15.0(2)SG
OL-23818-01
Chapter 62 Performing Diagnostics
Packet memory errors: 0 0
Current alert level: green
Per 5 seconds in the last minute:
0 0 0 0 0 0 0 0 0 0
0 0
Per minute in the last hour:
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
Per hour in the last day:
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0
Per day in the last 30 days:
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
Direct memory test failures per minute in the last hour:
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
Potential false positives: 0 0
Ignored because of rx errors: 0 0
Ignored because of cdm fifo overrun: 0 0
Ignored because of oir: 0 0
Ignored because isl frames received: 0 0
Ignored during boot: 0 0
Ignored after writing hw stats: 0 0
Ignored on high gigaport: 0
Ongoing diag action mode: Normal
Last 1000 Memory Test Failures:
Last 1000 Packet Memory errors:
First 1000 Packet Memory errors:
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Switch#
Note To ensure that the maximum number of ports are tested, ensure that both supervisor engines are present
on power-up.
Troubleshooting the Test Failures
A failure of any of the POST tests reflects a problem with the hardware on the supervisor engine.
Cisco IOS boots the supervisor engine with limited functionality, allowing you to evaluate and display
the diagnostic test results. To determine the failure cause, do one of the following:
• Evaluate whether the hardware failure is persistent by power cycling the supervisor engine to rerun
the POST tests.
• Remove and reinsert the supervisor engine into the chassis to ensure that the seating is correct.
Contact Cisco Systems customer support team for more information.